Dedicated barista trainer skilled in team collaboration and employee training. Proven ability to enhance customer satisfaction through effective communication and attention to detail, fostering a culture of quality service and safety.
Overview
9
9
years of professional experience
Work History
Barista/Barista Trainer
Starbucks
Corona
09.2019 - Current
Crafted high-quality beverages, enhancing customer satisfaction and loyalty.
Provided excellent customer service to enhance guest experience and satisfaction.
Maintained cleanliness and organization of workstations to support a welcoming café environment.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Collaborated with team members to streamline workflow and deliver exceptional service during peak hours.
Host/Cashier
Sapporo Seafood Buffet
Corona
12.2018 - 03.2019
Greeted and seated guests promptly in a busy dining environment.
Handled guest complaints with professionalism and empathy to resolve issues.
Balanced cash drawers at the end of each shift.
Worker
Golding Publications
Riverside
01.2017 - 12.2018
Folded, bundled, and delivered newspapers to ensure timely distribution in Canyon Lake area.
Conveyor Belt Worker
Precision Sports
Lake Elsinore
06.2018 - 09.2018
Set-up metal molds on a conveyor belt to be injected with a plastic mixture then fired in a furnace to create skateboard wheels, roller-blade wheels, etc.
Collaborated with team members to streamline workflow and enhance task completion.
Maintained cleanliness and organization of workspaces to promote safety and operational efficiency.