Kyle Menius
Richmond
Summary
Dedicated and motivated Technical Service Representative with 5 years experience in current role and over 15 years total experience in the coatings industry. A proven reputation for adaptability as well as the ability to work independently and as part of a team, building relationships with customers and coworkers, and providing solutions in an effective manner. Seeking opportunities to grow my skillset and engage with new challenges while advancing my career within Sherwin-Willams.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technical Service Representative
Sherwin-Williams Industrial Wood Division
03.2019 - Current
- Provide value capture for customers to increase efficiency of operation and throughput as well reduce waste
- Plan and execute product and equipment demonstrations specifically tailored to customer needs and expectations.
- Work with facility staff and sales representative to identify potential new business and opportunity for growing existing business
- Provide technical support to customer base relating to product applications, equipment utilization, and process troubleshooting/improvements.
Lead Sales Coordinator
Sherwin-Williams Performance Coatings Group
11.2013 - 03.2019
- Customer service and inside sales for San Diego area PCG market
- Order processing, fulfillment, and shipping to meet customer needs.
- Assist facility manager with operational needs including inventory management, onboarding new hires, customer relations, etc.
- Identify and pass on potential leads to field sales and technical teams.
Sales Associate
Sherwin-Williams Paint Stores Group
02.2011 - 11.2013
- In store customer service and order fulfillment for professional as well as DIY clientele.
- Inventory management and execution of planogram updates quarterly.
- Delivery of material to customer job sites while maintaining adherence to safety guidelines.
Education
High School Diploma -
Rancho Bernardo High School
San Diego, CA06.2002
Skills
- Product application utilizing a broad range of equipment types
- Color theory and color matching
- Customer relations development
- Product knowledge encompassing a broad range of coatings systems
- Effective training methodology for both internal and external training
Certification
- Stain Match Training Level 1-March 2022
- Pigmented UV Color Matching-November 2022
- Fundamentals of Wood-September 2023
- Advanced Stain Matching-December 2023
Timeline
Technical Service Representative
Sherwin-Williams Industrial Wood Division
03.2019 - Current
Lead Sales Coordinator
Sherwin-Williams Performance Coatings Group
11.2013 - 03.2019
Sales Associate
Sherwin-Williams Paint Stores Group
02.2011 - 11.2013
High School Diploma -
Rancho Bernardo High School
- Stain Match Training Level 1-March 2022
- Pigmented UV Color Matching-November 2022
- Fundamentals of Wood-September 2023
- Advanced Stain Matching-December 2023
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