Kyle Mark
Redcliff,AB
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
General Manager
GameStop
09.2021 - Current
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Managed budget implementations, employee evaluations, and contract details.
Senior Operations Manager
Cabela's/BassPro Shop
05.2015 - 02.2021
- Assisted in recruiting, hiring and training of team members.
- Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
- Implemented data-driven decision making to inform business strategies and drive operational excellence.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Demonstrated leadership skills in managing projects from concept to completion.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Applied effective time management techniques to meet tight deadlines.
- Established robust performance metrics to track progress against objectives regularly and adjust strategies as needed for success.
Education
High School Diploma -
Crescent Heights High School
Medicine Hat, AB06.2009
Skills
- Skilled negotiator
- Direct Sales
- Quality Management
- Administrative Management
- Delegation
- Finance and Accounting Oversight
- Sales Analysis
- Administrative Skills
- Sales Strategies
- Inventory Control
- Cost Reductions
- KPI Tracking
Languages
English
Timeline
General Manager
GameStop
09.2021 - Current
Senior Operations Manager
Cabela's/BassPro Shop
05.2015 - 02.2021
High School Diploma -
Crescent Heights High School
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