Kyle Mallett
Saint John
Summary
Mission-driven nonprofit leader with over a decade of experience in people-focused leadership roles, including four years in senior HR and organizational development. Known for building inclusive, high-performing teams, improving employee engagement and strengthening internal systems. Skilled in developing strategic people initiatives, leading change and supporting sustainable organizational growth.
Overview
8
8
years of professional experience
Work History
DIRECTOR OF PEOPLE AND CULTURE
Centre For Youth Care Inc.
01.2021 - Current
- Provide strategic and operational leadership across HR and organizational functions within the Saint John region
- Led initiatives that reduced employee turnover by 30% and decreased the vacancy rate from 26% to 9%
- Increased employee satisfaction by 13% over two years, reaching a high of 95% in internal engagement surveys
- Guide training and capacity-building programs that promote growth, inclusion, and team resilience
- Spearheaded two HRIS implementations to improve operational efficiency and data-informed decision-making
- Collaborate with leadership teams to improve communication, build strategic plans, and enhance service delivery
DIRECTOR OF PEOPLE AND CULTURE
Centre For Youth Care Inc.
01.2021 - Current
- Provide strategic and operational leadership across HR and organizational functions within the Saint John region
- Led initiatives that reduced employee turnover by 30% and decreased the vacancy rate from 26% to 9%
- Increased employee satisfaction by 13% over two years, reaching a high of 95% in internal engagement surveys
- Guide training and capacity-building programs that promote growth, inclusion, and team resilience
- Spearheaded two HRIS implementations to improve operational efficiency and data-informed decision-making
- Collaborate with leadership teams to improve communication, build strategic plans, and enhance service delivery
MANAGER, AFTER SCHOOL PROGRAMS
YMCA of Greater Saint John
11.2019 - 12.2020
- Managed seven after-school program sites, supporting more than 60 staff and hundreds of youth participants
- Directed strategic planning, budget development, and day-to-day operations to ensure quality and sustainability
- Built and maintained partnerships with schools, families, and local agencies to expand access and support
- Developed onboarding and training tools to ensure consistency and safety across programs
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
MANAGER, AFTER SCHOOL PROGRAMS
YMCA of Greater Saint John
11.2019 - 12.2020
- Managed seven after-school program sites, supporting more than 60 staff and hundreds of youth participants
- Directed strategic planning, budget development, and day-to-day operations to ensure quality and sustainability
- Built and maintained partnerships with schools, families, and local agencies to expand access and support
- Developed onboarding and training tools to ensure consistency and safety across programs
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
AFTER SCHOOL PROGRAM SUPERVISOR
YMCA of Greater Saint John
02.2017 - 11.2019
- Supervised operations for multiple after-school programs with a focus on structure, inclusion, and engagement
- Recruited, trained, and supported frontline staff to deliver high-quality services to children and families
- Designed and executed marketing strategies to increase program enrollment and visibility
- Provided hands-on leadership, mentorship, and operational problem-solving for daily challenges
AFTER SCHOOL PROGRAM SUPERVISOR
YMCA of Greater Saint John
02.2017 - 11.2019
- Supervised operations for multiple after-school programs with a focus on structure, inclusion, and engagement
- Recruited, trained, and supported frontline staff to deliver high-quality services to children and families
- Designed and executed marketing strategies to increase program enrollment and visibility
- Provided hands-on leadership, mentorship, and operational problem-solving for daily challenges
Education
BACHELOR OF MANAGEMENT -
Athabasca University
12.2026
EARLY CHILDHOOD EDUCATION - undefined
New Brunswick Community College
06.2017
Skills
- Strategic Planning & Execution
- HR & People Development
- Stakeholder Engagement
- Employee development
- Hiring and retention
- Change management
- Operational Efficiency
- Team collaboration
Timeline
DIRECTOR OF PEOPLE AND CULTURE
Centre For Youth Care Inc.
01.2021 - Current
DIRECTOR OF PEOPLE AND CULTURE
Centre For Youth Care Inc.
01.2021 - Current
MANAGER, AFTER SCHOOL PROGRAMS
YMCA of Greater Saint John
11.2019 - 12.2020
MANAGER, AFTER SCHOOL PROGRAMS
YMCA of Greater Saint John
11.2019 - 12.2020
AFTER SCHOOL PROGRAM SUPERVISOR
YMCA of Greater Saint John
02.2017 - 11.2019
AFTER SCHOOL PROGRAM SUPERVISOR
YMCA of Greater Saint John
02.2017 - 11.2019
EARLY CHILDHOOD EDUCATION - undefined
New Brunswick Community College
BACHELOR OF MANAGEMENT -
Athabasca University
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