Kyle Lobb

Carried out day-to-day duties accurately and efficiently.

• Worked flexible hours; night, weekend, and holiday shifts.
• Described diagnosed problems to customers and offered solutions.
• Cleaned main and secondary drains in homes and commercial buildings using cable or high-pressure water jets.
• Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
• Filled out accurate logs and job reports after every service call and submitted for supervisor review.
• Greeted customers at start of service calls, explained planned services and answered questions to promote and maintain high customer satisfaction.

• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Offered guidance and training to junior team members.
• Installed valves, hangers, supports and flanges inside piping systems.
• Selected type and size of piping required for each project.
• Set up appliances like water heaters, filters and dishwashers with correct settings to maximize performance.