Kyle Kozak
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Green Thumbs
10.2023 - 02.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
Security Guard
Armor Security
03.2019 - 08.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
Education
Graduate Certificate - Gas Fitting And Plumbing
Pre Apprenticeship Training Institute
04-2017
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Verbal and written communication
- Security camera monitoring
- Incident reporting
- Emergency response
- First aid certified
Certification
First aid and CPR
Use of Force
Narcan
Cannsell
Smart Serve
Security License
Timeline
Assistant Store Manager
Green Thumbs
10.2023 - 02.2025
Security Guard
Armor Security
03.2019 - 08.2023
Graduate Certificate - Gas Fitting And Plumbing
Pre Apprenticeship Training Institute
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