Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Kowalski

Huntington Beach

Summary

Experienced Valet Captain with over six years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.

Overview

10
10
years of professional experience

Work History

Sale Representative Merchandiser

RNDC
05.2023 - Current


  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Valet Captain

Ace Parking
05.2016 - Current
  • Delivered guest vehicles smoothly and met diverse needs of valet customers
  • Completed claim check, vehicle damage and billing dispute forms
  • Determined customer needs by asking relevant questions and listening actively to responses
  • Attended pre-con meetings with fortune 500 companies, going over parking costs and the time of guests arrivals and departures.

Store Operator

Hula Dog So Cal
08.2014 - 05.2016
  • Managed inventory control, cash management and store opening and closing procedures
  • Supervised guests at front counter, answering questions regarding products
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Education

Bachelor of Arts - Communication Studies

California State University - Long Beach
Long Beach, CA
05.2021

Associate of Arts - Communication Studies

Orange Coast College
Costa Mesa, CA
05.2019

Skills

  • Customer Service
  • Multitasking and Organization
  • Time Management
  • Team Collaboration
  • Professional Speaking
  • Conflict Resolution Techniques
  • Client Relationship Building
  • Performance Improvement

Timeline

Sale Representative Merchandiser

RNDC
05.2023 - Current

Valet Captain

Ace Parking
05.2016 - Current

Store Operator

Hula Dog So Cal
08.2014 - 05.2016

Bachelor of Arts - Communication Studies

California State University - Long Beach

Associate of Arts - Communication Studies

Orange Coast College
Kyle Kowalski