Kyle Hemphill
40 Dhober St,NB
Summary
Dynamic Claims Appraiser with a proven track record at Wawanesa Mutual Insurance, showcasing expertise in appraisal software and exceptional customer service. Achieved notable dispute resolutions and delivered accurate valuations, reflecting deep market understanding and regulatory compliance. Demonstrates leadership, problem-solving acumen, and a commitment to excellence, ensuring high client satisfaction and team collaboration.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Claims Appraiser
Wawanesa Mutual Insurance
12.2022 - Current
- Documented condition and special features to provide accurate estimations.
- Produced reports with detailed valuations.
- Achieved successful dispute resolutions by providing clear explanations of findings during review processes.
- Maintained up-to-date knowledge of local market trends, supporting more accurate valuations.
- Ensured compliance with regulatory requirements by reviewing and adhering to guidelines and standards.
- Delivered high-quality appraisal reports within strict deadlines, ensuring client satisfaction.
- Assisted clients in understanding the appraisal process, setting realistic expectations for outcomes.
General Manager of Operations
Fix Auto Woodstock
09.2010 - 12.2022
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
Education
Autobody Repairer And Painter
NBCC Saint John
Saint John NB06-2008
Skills
- Professional networking
- Appraisal software proficiency
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Leadership skills
- Multitasking
- Reliability
- Excellent communication
Languages
English
Full Professional
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Swiftwater Rescue Technician .
- Water Rescue Technician
- Ice Rescue Technician.
- Wildland Firefighter Certification
Timeline
Claims Appraiser
Wawanesa Mutual Insurance
12.2022 - Current
General Manager of Operations
Fix Auto Woodstock
09.2010 - 12.2022
Autobody Repairer And Painter
NBCC Saint John
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