Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Cronies Sports Grill
07.2024 - Current
Manages multiple locations
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records
.
Termite Technician
Clark Pest Control
01.2024 - 10.2024
Responsible for wood repair and replacement of fascia, shiplap and window trims.
Pergola rebuilds and applications of chemicals in both of residential and commercial buildings and assisted in rodent exclusions in residential projects
Ensured safety compliance by adhering to regulations and wearing appropriate protective gear during treatments.
Demonstrated commitment to quality service by staying updated on local pest trends and adjusting treatment strategies accordingly.
Applied chemical treatments according to company, state and federal regulations
Carpenter
Western Exterminators Company
04.2023 - 01.2024
Wood repair and replacement of fascia, shiplap, window trims and pergola rebuilds. Both in residential and commercial buildings.
Assisted in rodent exclusions in residential projects
Followed job site safety regulations and maintained safe and clean work area.
Planned and executed work with proper tools and materials to maximize productivity.
Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.
Installation Technician
Versatile Systems Inc
04.2022 - 02.2023
Worked at heights without difficulty.
Determined correct rigging requirements for equipment based on job specifications and environmental conditions.
Installation of anchors and tie backs
Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
Monthly safety meeting prior to job start and debrief upon completion
Superintendent of Construction
CLC Builders inc
11.2019 - 08.2021
As the superintendent I run the day-to-day operations on the job site and control the short-term scheduling of both employees and subcontractors
Including quality control and subcontractor coordination responsibilities
Ensuring the safety and compliance of all employees and compliance of the site rule's and regulations.
Supervised field crews to maximize quality and work efficiency.
Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
Stayed up to date on OSHA and local safety guidelines for type of work, and correctly reported incidents to supervisors.
Delegated assignments based on plans, project needs and knowledge of individual team members.
Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.
Complied with safety protocols in plan coordination, eliminating potential risks.
Field Supervisor
Aesthetic Maintenance Corporation
09.2016 - 11.2019
Pick up and delivery of important documents (work orders, employees write-ups)
Discipline of employees by the order of the office
Onsite demolition experience in charge of a small crew and their safety
Equipment, hand tools and supply's (e.g
Personal protective equipment, safety glasses high visibility vest)
In part of field supervisor duties I also assist with warehouse/yard operations
Warehouse organization, inventory, cleaning
Minor care and maintenance of fleet vehicles
Power tool and equipment maintenance.
Line Cook
Integrated Support Solutions inc
08.2015 - 08.2017
Setting up and stocking stations with all necessary supplies
Preparing food for service (e.g
Chopping vegetables, preparing sauces, or required items)
Cooking menu items in cooperation with the rest of the kitchen staff
Taking food inventory including Walk in and dry goods
Closing shift
Cook/Cashier
Oak Tree Gun Club
01.2014 - 01.2015
Cash handling
Customer service
Bar Tending
Closing shift
Taking food inventory
Customer Service
Princess Cruises
01.2007 - 01.2015
Focused position assisting with all levels of customer needs including:
Taking payments
Resolving issues
Training new agents
Clerical and administrative
Shipping receiving clerk
Inventory
Operating machinery
Delivering high valued packages
Education
GED -
Saugus High School
Skills
Field Supervisor
Warehouse Supervisor
Warehouse Logistics
Restaurant Manager
Adaptable
Construction scheduling
Subcontractor supervision
Schedule coordination
Team management
Certification
ServSafe Alcohol Certification
ServSafe Food Handler Certification - National Restaurant Association.
CPR certified
Suspened scaffold
Timeline
Restaurant Manager
Cronies Sports Grill
07.2024 - Current
Termite Technician
Clark Pest Control
01.2024 - 10.2024
Carpenter
Western Exterminators Company
04.2023 - 01.2024
Installation Technician
Versatile Systems Inc
04.2022 - 02.2023
Superintendent of Construction
CLC Builders inc
11.2019 - 08.2021
Field Supervisor
Aesthetic Maintenance Corporation
09.2016 - 11.2019
Line Cook
Integrated Support Solutions inc
08.2015 - 08.2017
Cook/Cashier
Oak Tree Gun Club
01.2014 - 01.2015
Customer Service
Princess Cruises
01.2007 - 01.2015
ServSafe Alcohol Certification
ServSafe Food Handler Certification - National Restaurant Association.
CPR certified
Suspened scaffold
GED -
Saugus High School
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