Kyle Harrison
Red Deer
Summary
Accomplished General Sales Manager at The Brick Warehouse, adept in leadership and sales development, significantly increased customer satisfaction through innovative strategies. Expert in team building and sales leadership, consistently met sales targets. Skilled in budgeting and finance, with a proven track record of motivating teams to exceed objectives.
Overview
17
17
years of professional experience
Work History
General Sales Manager
The Brick Warehouse
01.2024 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Tattoo Artist /Professional Artist /Business Owner
Wilting Rose Tattoo
02.2019 - 02.2024
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
Sales Manager
Can-Air Heating and Air-conditioning
01.2013 - 09.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Engineering Technician /Field Project Supervisor
Parkland Geotechnical Consulting
05.2010 - 01.2014
- Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
- Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
- Collaborated closely with engineers in developing new products or improving existing ones, providing valuable input from a technician''s perspective.
- Showcased strong attention to detail in the preparation, assembly, and installation of intricate components supporting engineering projects.
Crew Trainer /Shift Supervisor
Galaxy Cinemas Red Deer
01.2008 - 05.2010
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
Education
High School Diploma -
Hunting Hills Highschool
Red Deer06-2010
Skills
- Leadership and team building
- Employee motivation
- Team development
- Sales development
- Sales leadership
- Budgeting and finance
- Training and coaching
- Sales presentations
- Goal setting
- Employee coaching
- Staff training
- Sales operations
Timeline
General Sales Manager
The Brick Warehouse
01.2024 - Current
Tattoo Artist /Professional Artist /Business Owner
Wilting Rose Tattoo
02.2019 - 02.2024
Sales Manager
Can-Air Heating and Air-conditioning
01.2013 - 09.2016
Engineering Technician /Field Project Supervisor
Parkland Geotechnical Consulting
05.2010 - 01.2014
Crew Trainer /Shift Supervisor
Galaxy Cinemas Red Deer
01.2008 - 05.2010
High School Diploma -
Hunting Hills Highschool
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