Kyle Harrison
Toronto,ON
Summary
Experienced eCommerce Manager with a demonstrated history of working in the apparel and fashion industry, with previous experience in the music industry. Skilled in management, leadership, customer service, and merchandising.
Overview
13
13
years of professional experience
Work History
Sales/Accounting Manager
EPC Graphics Inc.
Toronto, Ontario
08.2022 - Current
- Prepared monthly, quarterly, and annual financial statements in accordance with generally accepted accounting principles.
- Implemented cost-saving measures across the organization's accounting operations.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Established relationships with key clients, while maintaining existing customer base.
- Identified and developed new markets for products or services.
- Ensured all payments were made in accordance with contract terms and conditions.
Executive Assistant to the Managing Partner
October's Very Own
05.2015 - 07.2022
- Conducted research on various topics as requested by executives or senior management personnel.
- Arranged conference calls with remote employees or clients located outside of local area.
- Coordinated meetings between internal departments and external partners.
- Organized travel arrangements, including flights, transportation, and accommodation.
- Maintained confidential files related to personnel records or other sensitive information.
- Performed calendar management and scheduling of appointments for the executive.
E-Commerce Manager
October's Very Own
04.2014 - 07.2022
- Created reports on website analytics and identified opportunities for improvement in conversions and engagement rates.
- Performed quality assurance testing of all features before launch on production servers.
- Developed a comprehensive e-commerce strategy to increase online sales.
- Developed policies and procedures related to customer service operations.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Created reports on customer feedback, complaints, and suggestions for management review.
Recording Engineer
The Remix Project
09.2011 - 04.2014
- Test newly installed equipment prior to use in a production setting.
- Record multiple takes of dialogue or musical performances and select best take for final version.
- Collaborated with producers, directors and other stakeholders throughout the production lifecycle.
- Monitored daily operations within the studio environment.
- Maintained studio equipment and ensured all software was up to date.
Education
Diploma - Arts Management
Harris Institute
10-2012
Diploma - Music Industry Arts
Fanshawe College
London, ON06-2011
Skills
- Project Management
- Sales Promotion
- Account Management
- Schedule Coordination
- Deadline-oriented
- E-commerce Platforms
- Product Management
- Order Fulfillment
- Inventory Tracking
Accomplishments
- 2015 - Juno - Recording of the Year
References
References available upon request.
Timeline
Sales/Accounting Manager
EPC Graphics Inc.
08.2022 - Current
Executive Assistant to the Managing Partner
October's Very Own
05.2015 - 07.2022
E-Commerce Manager
October's Very Own
04.2014 - 07.2022
Recording Engineer
The Remix Project
09.2011 - 04.2014
Diploma - Arts Management
Harris Institute
Diploma - Music Industry Arts
Fanshawe College
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