Summary
Overview
Work History
Education
Skills
Timeline
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Kyle G Cannon

Bellevue

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Server

STK Steakhouse
06.2024 - 09.2025
  • Provided exceptional customer service, ensuring satisfaction through prompt and accurate order delivery.
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
  • Implemented upselling techniques, boosting sales while providing tailored recommendations to guests.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
  • Cultivated warm relationships with regular customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Answered customers' questions, recommended items, and recorded order information.

Assistant Manager

Regal Cinemas
10.2023 - 05.2024
  • Assisted creating employee schedules to align coverage with forecasted demands.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Established team priorities, maintained schedules and monitored performance.
  • Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Developed strategy to increase sales and drive profits.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Oversaw employee training and development.
  • Increased overall audience satisfaction by implementing effective theater management strategies and maintaining a high-quality entertainment environment.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Conducted regular evaluations of staff performance, setting clear expectations and providing feedback for continuous improvement.
  • Enhanced patron experience through excellent customer service and timely resolution of issues or concerns.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.

Team Lead Supervisor

Regal Cinemas
09.2023 - 10.2023
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.

General Floor Staff

Regal Cinemas
06.2021 - 09.2023
  • Proven ability to learn quickly and adapt to new situations.
  • Developed and maintained courteous and effective working relationships.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.

Education

Associate of Arts And Sciences - Humanities

Bellevue College
Bellevue, WA
06.2024

High School Diploma -

Interlake High School
Bellevue, WA

Skills

  • Problem-Solving
  • Retail Operations Management
  • Interpersonal Communication
  • Exceptional customer service
  • Project management abilities
  • Customer Relations
  • Strong work ethic

Timeline

Server

STK Steakhouse
06.2024 - 09.2025

Assistant Manager

Regal Cinemas
10.2023 - 05.2024

Team Lead Supervisor

Regal Cinemas
09.2023 - 10.2023

General Floor Staff

Regal Cinemas
06.2021 - 09.2023

Associate of Arts And Sciences - Humanities

Bellevue College

High School Diploma -

Interlake High School

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Kyle G Cannon