Kyle Emamdee
Thorold
Summary
Dynamic General Manager with a proven track record at McDonald's, excelling in operations management and leadership development. Successfully implemented strategies that boosted sales and enhanced employee satisfaction. Adept at training and coaching teams, while maintaining strict budget controls and fostering strong customer relations. Committed to achieving organizational goals through effective team collaboration.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
McDonalds
02.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
COVID-19 Screener
Nursing Home
08.2020 - 05.2021
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Protected individual confidentiality as prescribed by local, state, and federal mandates.
- Oversaw in-person and curbside patient registration and processing.
- Educated staff and visitors on importance of proper hygiene and social distancing to practice protective measures and avoid infection transmission.
- Reduced errors in data entry by carefully recording patient information and ensuring accurate test results documentation.
- Managed patient privacy by securely handling personal information and maintaining strict confidentiality during the screening process.
- Provided COVID-19 FAQs and educational material to patrons and employees.
Education
High School Diploma -
David Suzuki
Brampton, ON06-2021
Skills
- Leadership Development
- Conflict Resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Customer relations
- Staff management
- Inventory control
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- Administrative skills
- P&L management
- Motivation
- Labor cost controls
- Deadline oriented
- Consistently meet goals
- Facility management
- Expense control
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 100 staff members.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Youngest General Manager in company's history
Languages
English
Full Professional
Certification
- First Aid Certified
- Food Handlers Certified
Timeline
General Manager
McDonalds
02.2021 - Current
COVID-19 Screener
Nursing Home
08.2020 - 05.2021
High School Diploma -
David Suzuki
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