Kyle Dion
Kitchener,Canada
Summary
Driven professional with knowledge and experience to guide and direct retail stores across multiple locations. Successful background enhancing service quality and profitability. Dedicated to creating visually appealing and welcoming environments to generate sales and build loyal customer base.
Overview
12
12
years of professional experience
1
1
Certification
Work History
District Manager
CDS (Club Demonstration Services)
Kitchener, Canada
01.2024 - 12.2025
- Assist in the development and maintenance of operational responsibilities for the organization, including project planning, management, execution, managing a budget, profit and loss responsibility, and using activity-based costing.
- Support the maintenance and ongoing development of corporate governance framework, policies and procedures.
- Manage financial goals of assigned region. Use analytics to assess ways to improve financial position. Review operational standing of assigned region to identify areas of opportunity for increased profit margin.
- Collaborate with the VP of Operations to evaluate various event performance metrics, including execution rates, sales performance, labor hours and operational costs and make adjustments as necessary.
- Achieve defined revenue and net income objectives through sales activation, strategy and expense management.
- Optimize customer satisfaction/loyalty through improved operations.
Event Manager
CDS (Club Demonstration Services)
Newmarket, Canada
03.2019 - 01.2024
- Direct all activities engaged in successful events, promotion and sales of vendor products.
- Communicate strategies and tactics to achieve sales, service and operational excellence.
- Support the maintenance and ongoing development of corporate governance framework, policies and procedures.
- Collaborate with the District Manager to evaluate various event performance metrics, including execution rates, sales performance, labor hours and operational costs and make adjustments as necessary.
- Achieve defined revenue and net income objectives through sales activation, strategy and expense management.
- Optimize customer satisfaction/loyalty through improved operations.
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources.
Senior Shift Supervisor
Club Demonstration Services
Newmarket, Canada
11.2018 - 03.2019
- Assist Manager with day-to-day operations, including daily reports and interviewing/training new Product Demonstrators as required.
- Preparing food to Costco's safety standards to ensure members get the best quality of product to sample.
- Informing members on the product being demonstrated.
- Interacting with members to sell the product.
- Ensuring product is easily accessible and appealing to members.
Shift Supervisor
Club Demonstration Services
Newmarket, Canada
05.2018 - 11.2018
- Assist Manager and Senior Shift Supervisor with day-to-day operations, including daily reports and interviewing/training new Product Demonstrators as required.
- Preparing food to Costco's safety standards to ensure members get the best quality of product to sample.
- Informing members on the product being demonstrated.
- Interacting with members to sell the product.
- Ensuring product is easily accessible and appealing to members.
Sales Advisor
Club Demonstration Services
Newmarket, Canada
11.2017 - 05.2018
- Preparing food to Costco's safety standards to ensure members get the best quality of product to sample.
- Informing members on the product being demonstrated.
- Interacting with members to sell the product.
- Ensuring product is easily accessible and appealing to members.
Prep Cook
The Keg Steakhouse + Bar
Newmarket, Canada
05.2017 - 10.2017
- Managing prep charts and ensuring freshness and proper food safe practices are controlled at all times.
- Ensuring food is labelled properly and stored appropriately.
- Preparing food to the daily prep chart.
- Maintain knowledge of company specifications and recipes.
- Ensuring kitchen and food preparation areas are clean.
- Unloading ingredients and storing them appropriately.
- Ensuring grills, stove top, steamer, ovens, walk in cooler and freezer are clean and ready for use for the night.
Dishwasher
The Keg Steakhouse + Bar
Newmarket, Canada
09.2013 - 10.2017
- Washed dishes, glassware, flatware, pots, and pans using dishwashers or by hand.
- Cleaned garbage cans with water.
- Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
- Place clean dishes, utensils, or cooking equipment in storage areas.
- Sort and remove garbage, placing it in designated pickup areas.
- Sweep or mop floors.
Education
Business Administration Management Program - Advanced Diploma
Conestoga College
Kitchener04.2017
Skills
- Scheduling and operations
- Payroll management
- Inventory control
- Sales strategies
- Team collaboration
- Mathematical and language proficiency
- Multi-tasking abilities
- Microsoft Office proficiency
- Fast-paced environment adaptability
- Accounting principles knowledge
Certification
Joint Health and Safety committee - May 2025
Smart Serve - May 2025
Retail council of Canada Foodwise - Feb 2025
Smart Serve - May 2025
Retail council of Canada Foodwise - Feb 2025
Willing To Relocate
- Windsor, ON
- Greater Toronto Area, ON
Timeline
District Manager
CDS (Club Demonstration Services)
01.2024 - 12.2025
Event Manager
CDS (Club Demonstration Services)
03.2019 - 01.2024
Senior Shift Supervisor
Club Demonstration Services
11.2018 - 03.2019
Shift Supervisor
Club Demonstration Services
05.2018 - 11.2018
Sales Advisor
Club Demonstration Services
11.2017 - 05.2018
Prep Cook
The Keg Steakhouse + Bar
05.2017 - 10.2017
Dishwasher
The Keg Steakhouse + Bar
09.2013 - 10.2017
Business Administration Management Program - Advanced Diploma
Conestoga College