Summary
Overview
Work History
Education
Skills
Timeline
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KYLE CLAXTON

KYLE CLAXTON

Toronto

Summary

Client-centered professional with experience building and strengthening customer relationships, serving customers to the highest standards of satisfaction, with expertise in determining customer needs, concerns and inquiries

Overview

14
14
years of professional experience

Work History

Medical Courier

Medical Courier
01.2023 - 01.2024
  • Delivered medication from pharmacies and hospital for those who are not able to commute to the pharmacy, using my own vehicle.
  • Returned medication back to pharmacies or hospital for patients who are not attended to take the medication at the door.

Patient Transfer

Patient Transfer
01.2022 - 01.2023
  • Transferred patient inside ambulance too and from hospital.
  • Waiting until patient is finished and delivered them back to original destination.
  • Key factors in my role making sure patient are comfortable during the long journey, making sure the drive is smooth as possible, and time reliable, to get to their appointment in a timely manner.
  • First Aid Certificate achievement - D8D66

Fire Technician

Fire Tronics 2000 Inc.
01.2021 - 01.2022
  • Supervised the safety of others within commercial buildings, apartment buildings, residential housing, industrial complex, and luxury residential apartments buildings.
  • Supervised buildings with dispatch to put buildings on test, that the fire department knows, alarms are being tested for safety.
  • Performed monthly test from Mon to Fridays, replaced, restocked batteries and repaired electrical fused boxes for backup generators.
  • Restocked old expired fire extinguisher or infused fire extinguisher with new fire extinguishers.
  • Visualize electrical boxes generators are operating in a proceed manner.
  • Fire hose restocking, making sure fire hose are placed properly inside cabinets.
  • Maintained correct accuracies of water pressure pump valves.
  • Performed annual's, full inspection of buildings which are being tested for 24hrs.

Customer Service

Best Buy
Toronto
01.2015 - 01.2020
  • Company Overview: Best Buy is a leading retailer of consumer electronics and appliances.
  • Provide consultation to customers, answered their questions and assisted them to locate the products they need.
  • Maintain an awareness of promotions and communicate effectively with customers to make informed decisions.
  • Handle customer complaints and provided solutions to enhance their experience.
  • Check and restock shelves, price items accurately, maintain and kept the store clean and organized.
  • Continually monitored quality and presentation standards and the cleanliness of all serving areas.
  • Reacted with a timely responsiveness when approaching to solve customer concerns.
  • Developed and maintained strong relationships with clients, understanding their needs to ensure repeat business.
  • Won employee of the month for exceptional service in 2019 by increase sales revenue on warranty by 70%.
  • Best Buy is a leading retailer of consumer electronics and appliances.

Camp Leader

Toronto District School Board
Toronto
01.2012 - 01.2013
  • Directed activities for the children and coordinated with a team to ensure camper growth and enjoyment.
  • Continually ensured and monitored health and safety standards for compliance relevant legislation.

Customer Service (High School Co-op Placement)

Sportchek
Toronto
01.2010 - 01.2011
  • Organized and maintained inventory with daily stock maintenance, floor changeovers, and product transfers.
  • Maintained stock levels according to individual product needs.
  • Placed special orders by calling other warehouses to find customers' desired items.
  • Worked in compliance with all laws and regulations to ensure personal safety and the safety of others.

Education

Ontario Secondary School Diploma -

Scarlett Heights Entrepreneurial Academy
01.2014

Skills

  • Client Service
  • Customer Interaction
  • Problem Solving
  • Attention to Detail
  • Compliance
  • Diversity Awareness
  • MS Word
  • Excel
  • PowerPoint
  • Outlook
  • POS Systems
  • Coding
  • Music Production
  • Marketing
  • Promoting
  • Stock Market Research
  • Tire Changing
  • Logo Design
  • Graphic Design

Timeline

Medical Courier

Medical Courier
01.2023 - 01.2024

Patient Transfer

Patient Transfer
01.2022 - 01.2023

Fire Technician

Fire Tronics 2000 Inc.
01.2021 - 01.2022

Customer Service

Best Buy
01.2015 - 01.2020

Camp Leader

Toronto District School Board
01.2012 - 01.2013

Customer Service (High School Co-op Placement)

Sportchek
01.2010 - 01.2011

Ontario Secondary School Diploma -

Scarlett Heights Entrepreneurial Academy

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KYLE CLAXTON