Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Church

Valencia

Summary

Dynamic customer service professional with a proven track record at Circle K, adept at resolving conflicts and enhancing customer loyalty. Skilled in data entry and critical thinking, I improved workflow efficiency as a Print Room Technician by implementing a digital tracking system, fostering strong client relationships through effective communication and attention to detail.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Circle K
06.2024 - 09.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Accurately handled money, and maintained proper records throughout shift.

Print Room Technician

Service Reproduction Company
02.2020 - 11.2023
  • Collaborated with graphic designers to ensure accurate reproduction of artwork in printed materials.
  • Improved workflow efficiency by implementing a digital job ticket system for tracking project progress.
  • Assisted clients in selecting the best materials for their specific needs while keeping budget constraints in mind.
  • Established lasting relationships with key clients through effective communication, thorough follow-up, and attention to detail.

Education

High School Diploma -

Sault Area High School
Sault Ste. Marie, MI
05-2006

Skills

  • Customer service
  • Attention to detail
  • Critical thinking
  • Data entry
  • 80 WPM
  • Sales

Timeline

Customer Service Representative

Circle K
06.2024 - 09.2025

Print Room Technician

Service Reproduction Company
02.2020 - 11.2023

High School Diploma -

Sault Area High School
Kyle Church