Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Bazan-Peters

San Jose

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, refined through thirteen years in the service industry. Proven ability to enhance guest satisfaction through personalized service and effective upselling techniques. Adept at maintaining cleanliness standards and collaborating with team members to ensure seamless operations in high-volume dining environments.

Overview

9
9
years of professional experience

Work History

Server

Kings Fish House
03.2023 - 05.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

Yard House
05.2016 - 03.2023
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Maintenance Worker 2

City Of Milpitas
05.2020 - 01.2023
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Maintained and repaired the water distribution system of the city.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
  • Handled emergency situations efficiently by troubleshooting problems rapidly and implementing effective solutions under pressure.

Education

Merrill F. West High School
Tracy, CA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Cleanliness standards
  • Safe food handling
  • High volume dining
  • Team collaboration

Timeline

Server

Kings Fish House
03.2023 - 05.2025

Maintenance Worker 2

City Of Milpitas
05.2020 - 01.2023

Server

Yard House
05.2016 - 03.2023

Merrill F. West High School

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Kyle Bazan-Peters