I am seeking a full time position that will utilize outstanding skills and years of experience in customer service. I am excited to pursue new opportunities and expand my skillset.
Overview
12
12
years of professional experience
Work History
IT ANALYST/CUSTOMER SERVICE
WBM TECHNOLOGIES
09.2018 - 01.2024
Creating and analyzing functional specifications for technology systems, working closely with stakeholders to understand their requirements.
SALES REPRESENTATIVE
CARLSONS BODY SHOP SUPPLY LTD
01.2017 - 09.2017
Received and placed customer orders
Worked with the sales department to process and manage orders effectively
Worked with the Shipping and Receiving department to get orders processed and delivered promptly.
SALES REPRESENTATIVE
NAPA AUTO PARTS
01.2014 - 10.2017
Searched electronic parts catalogs for correct parts and placed orders for customers
Answered vehicle questions and provided recommendations for products
Accepted and processed payments for customers accounts using various methods of payments.
AUTO BODY TECHNICIAN / FABRICATOR
CARRIER CENTRES
01.2013 - 12.2014
Project management for the restoration of a 1953 International limousine
Produced work orders detailing necessary repairs and modifications
Worked with clients to communicate project timelines and budget
Planned work for the project team utilizing sketches, drafts, and specifications.
FABRICATOR
HITMAN HOTRODS
04.2012 - 10.2013
Automotive Fabricator and Final Assembly
Project management for the restoration of a 1969 Chevrolet Camaro Z28
Produced work orders and prepared parts list
Custom fabrication of car chassis components, body panels and suspension.
Education
Mohawk College
Skills
Corvette restoration expert
Invested, personable, hard-working Punctual with a great work ethic
Enjoys working with a variety of peopled being part of a team
Excellent conflict management and problem solving skills
Self-motivated with an eagerness to learn Experienced in developing and cultivating Client Relationships on the phone and in person