Kyla Wilson
Seabright,NS
Summary
Responsible and ambitious person with a passion for people! Friendly, organized, diligent worker who dedicates herself to each task at hand and works well with others. Possesses excellent time management skills, loyalty and is accustomed to working in a fast-paced environment. Seeking to lend my serving experience and customer service skills to a position in this industry.
Overview
5
5
years of professional experience
Work History
RETAIL WORKER
WINNERS & HOMESENSE TJX
12.2023 - 03.2024
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and doing credit/debit transactions.
- Worked in the fitting room greeting customers, organizing clothes, and maintaining a cleanly environment.
- Restocked merchandise and created specific and unique feature walls/shelves.
- Worked in the warehouse organizing new merchandize as well as tagging and pricing all items as required following the handbook.
- Greeted customers as well as helped locate specific merchandise, and suggested suitable options.
SERVER/SPA ATTENDANT/HOUSEKEEPER
OCEANSTONE SEASIDE RESORT & SPA
05.2022 - 10.2023
- Serving and bartending events held such as weddings, visitations, corporate events, etc.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Developed strong relationships with regular guests through personal attention and high-quality service delivery.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and organized work environment, including restocking supplies and cleaning treatment rooms in the Spa between appointments.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
- Performed opening and closing duties, ensuring all areas were prepared for seamless service.
RETAIL WORKER
MARSHALLS TJX
12.2021 - 05.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Worked in the fitting room organizing clothes, talking to customers and attending to their needs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Responsible for all closing duties since most shifts were night shifts.
- Utilized strong communication skills to answer customer inquiries accurately and politely.
PRODUCTIONIST/RETAIL WORKER
SUGAR BUBBLES BATH BAKERY
04.2019 - 09.2021
- Responsible for making most products sold in store and online including but not limited to; sugar scrubs, bath salts, creams, face masks, soaps, etc.
- Packaging and labeling products, helping to create product displays and offering new product ideas.
- Talking with customers about the various products and explaining what ingredients are used based on the different recipes.
- Assisted in the general maintenance of the store - everything from washing dishes, sweeping/mopping to mowing the lawn and painting the outside & inside of the store.
- Worked cash as well as production when we were busy and/or understaffed.
Education
High School Diploma -
Bay View High School
Upper Tantallon, NS06.2022
Skills
- Strong Work Ethic
- Customer Service
- Organizational Skills
- Time Management
- French - Conversational
- 61 WPM Typist
- Communication Skills
- Attention to Detail
- Microsoft Office & Google Suites
- Merchandise Displays
VOLUNTEER EXPERIENCE
HOPE FOR WILDLIFE - CO-OP STUDENT IN ICU
04/2022 - 08/2022
- Syringe fed & tube fed multiple animals (birds, raccoons, baby foxes, seals, etc.)
- Cleaned large animal walk-in cages & small bird cages.
- Cleaned & wrapped wounds using proper sanitation & technique.
- Imported records/data daily for the individual animals in our database.
COVID 19 RAPID TESTING SITE - TEST PROCESSOR
09/2021 - 10/2021
- Processed rapid COVID 19 tests at public testing site.
- Responsible for informing patients on protocol & procedure.
- Had to keep work area extremely clean/sanitized at all times.
SUGAR BUBBLES BATH BAKERY - MAINTENANCE VOLUNTEER
10/2018 - 04/2019
- Volunteered over 21+ weeks as part of The Duke of Edinburgh Club bronze level initiative.
- Responsible for overall cleanliness of the store.
- Time as a volunteer led to employment.
Timeline
RETAIL WORKER
WINNERS & HOMESENSE TJX
12.2023 - 03.2024
SERVER/SPA ATTENDANT/HOUSEKEEPER
OCEANSTONE SEASIDE RESORT & SPA
05.2022 - 10.2023
RETAIL WORKER
MARSHALLS TJX
12.2021 - 05.2022
PRODUCTIONIST/RETAIL WORKER
SUGAR BUBBLES BATH BAKERY
04.2019 - 09.2021
High School Diploma -
Bay View High School
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