Kyla Toomer
Comox,BC
Summary
Dedicated and professional individual with a proven track record in leadership and effective communication. Highly detail-oriented in problem-solving and planning. Eager to contribute immediately to a new team. Proficient in utilizing various software tools, including Microsoft Office, to drive efficiency and effectiveness. Strong background in Community Health Services processes and procedures, time management, and planning. Frequently recognized by peers for creative thinking abilities. Reliable with a strong work ethic, able to quickly adapt to new tasks and environments. Seeking opportunity to utilize excellent communication, interpersonal, and organizational skills to successfully complete tasks. Known for reliability and strong work ethic.
Overview
24
24
years of professional experience
Work History
Registered Nurse- Home Support Coordinator
Island Health
02.2008 - Current
- Provided leadership and supervision for LPNs, schedulers and CHW's
- Successfully managed workflow of day-to-day operations by utilizing effective problem solving skills
- Developed and implemented local processes that resulted in improved operational efficiency whilst adhering to regional guidelines
- Actively participated in interdisciplinary meetings to discuss client's progress towards established goals
- Assisted in the establishment of departmental goals and objectives that aligned with overall organizational goals
- Demonstrated ability to plan, prioritize, and coordinate patient care activities within a multi-disciplinary team
- Monitored financial resources available for patient care; developed strategies to maximize utilization of funds while maintaining quality standards
- Identified potential safety hazards and took corrective action to reduce or eliminate risk factors
- Used computers to complete necessary documentation on patient progress
- Responsible for the recruitment, hiring, orientation, and training of new staff (LPN, CHW and HCAP) members in accordance with applicable Island Health regulations
- Ensuring all CHWs complete the on-boarding Medication Safety Course In addition to the annual medication competency as standard practice
- Developed instructional materials and conducted in-service and community-based educational programs
- Supervised and evaluated work activities of LPN's, Schedulers and CHWs, including performance evaluations
- Responsible for completion of all PSLS reports, risk mitigation, attending the JOHSC meeting monthly and all WSBC meetings for staff who are either off work or returning
- Well versed in Violence Prevention in the workplace and Provincial courses within Island Health
- Competency in Procura, Paris and Cerner Powerchart platforms.
Subject Matter Expert – Care Model Redesign Project for Community Health Services
Island Health
06.2023 - 06.2024
- Developed basic training programs to ensure effective knowledge transfer and successful process adoption
- Provided subject matter expertise to support development of new guidelines and processes
- Leveraged functional expert knowledge and experience to meet deliverables within the project deadlines
- Provided guidance on decision making and its effects based on user experience best practices
- Completion of detailed literature review as foundation for project deliverables
- Created detailed user education material for internal staff
- Reviewed and revised sustainability of existing policy or guidelines
- Creation of a leadership job aid to guide caseload management reviews within Community Health Services
- Delivered education via powerpoint to Leadership and Clinical teams throughout Island Health.
Registered Nurse
Portsmouth Hospitals
02.2001 - 01.2006
- Applied effective communication techniques when interacting with patients and families
- Assisted in providing patient care, including administering medications, treatments and performing diagnostic tests
- Managed time efficiently while balancing multiple priorities simultaneously
- Maintained accurate records for each patient encounter according to established standards
- Utilized critical thinking skills to assess patients' needs and develop individualized plans of care
- Performed skilled nursing interventions including wound care, intravenous therapy, medication administration and patient education
- Provided compassionate end-of-life care to terminally ill patients and their families
- Demonstrated excellent communication skills when interacting with patients and their families to explain treatment plans and answer questions
- Discussed illnesses and treatments with patients and family members
- Performed administrative duties that facilitated admission, transfer, and discharge of patients
- Documented patient assessment results, medications, and treatment changes
- Assessed urgent and emergent health conditions, using both physiologically, and technologically derived data
- Obtained specimens and samples for laboratory work.
Education
Bachelor of Science (B.S.) in Nursing -
University of Portsmouth
Portsmouth, UK02.2001
Skills
- Problem-solving abilities
- Organizational skills
- Interpersonal skills
- Team collaboration
- Process improvement
- Training and mentoring
- Time management
- Effective communication
- Continuous learning
- Basic change management
- Creative solutions
- Critical thinking
- Computer Technology
References
- Kathleen Minions, Project Manager, Island Health, kathleen.minions@islandhealth.ca
- Jennifer Block, Manager, Island Health, jennifer.block@islandhealth.ca
- Darren Saare, Manager, Island Health, darren.saare@islandhealth.ca
Languages
English
Native or Bilingual
Timeline
Subject Matter Expert – Care Model Redesign Project for Community Health Services
Island Health
06.2023 - 06.2024
Registered Nurse- Home Support Coordinator
Island Health
02.2008 - Current
Registered Nurse
Portsmouth Hospitals
02.2001 - 01.2006
Bachelor of Science (B.S.) in Nursing -
University of Portsmouth
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