Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kyla Sigurdson

Bentley,AB

Summary

Extremely experienced and talented leader with over 10 years experience in the customer service industry.

Overview

10
10
years of professional experience

Work History

Server

Secrets
02.2022 - 05.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Dance Instructor

First Position Dance Studio
09.2020 - 02.2022
  • Enhanced student performance by incorporating diverse dance styles and techniques in lessons.
  • Assisted studio owners in boosting class enrollment through effective marketing and promotional efforts.
  • Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.

Foster Care Provider

Alberta Social Services
01.2019 - 02.2022
  • Enhanced the well-being of foster children by providing a safe, nurturing environment and addressing emotional, social, and educational needs.
  • Collaborated with caseworkers and support teams to ensure proper care for each individual child in the foster system.
  • Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
  • Promoted healthy relationships among family members through effective communication practices and conflict resolution strategies.

Hairstylist

Talk Of The Town Hair Salon
09.2018 - 09.2020
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.

Owner/Hairstylist

Hair Anywhere
07.2014 - 09.2018
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Education

Pro Serve
2024

Hairstylist

Hair Art Academy
Vancouver, BC
2009

Skills

  • Food inspection
  • Table Setting
  • Food Running
  • Daily specials memorization

Languages

English
Full Professional

Timeline

Server

Secrets
02.2022 - 05.2024

Dance Instructor

First Position Dance Studio
09.2020 - 02.2022

Foster Care Provider

Alberta Social Services
01.2019 - 02.2022

Hairstylist

Talk Of The Town Hair Salon
09.2018 - 09.2020

Owner/Hairstylist

Hair Anywhere
07.2014 - 09.2018

Pro Serve

Hairstylist

Hair Art Academy

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Kyla Sigurdson