Kyla McGee
Yuba City
Summary
Dynamic individual with hands-on experience in Operations and Logistics and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
14
14
years of professional experience
Work History
Operations Support Specialist
NPSG Global LLC
02.2022 - Current
- Provided guidance and mentorship to junior staff members, fostering a supportive work environment conducive to professional growth.
- Identified areas for improvement in current processes, proposing innovative solutions that led to cost savings and increased efficiency.
- Served as a liaison between various departments within the organization, facilitating open communication channels for seamless collaboration on shared initiatives.
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Liaised with freight forwarders and carriers to arrange product movements and deliveries.
- Coordinated with vendors, customers and internal departments to understand, monitor, and communicate changes to workflows.
- Coordinated logistics for product distribution, ensuring timely delivery to clients.
- Maintained database systems to track and analyze operational data.
Warehouse Lead
SKS Bottle & Packaging, Inc
12.2020 - 02.2022
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
Store Manager
JOANN Fabrics and Crafts
10.2010 - 12.2020
- Started as Seasonal Team Member in 2010 and worked up to Store Manager by 2020.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
New Life Christian School
Marysville06-2008
Skills
- Operational efficiency
- Scheduling management
- Operations tracking
- Workflow streamlining
- SharePoint
- Logistics coordination
- Team leadership
- Team collaboration
- Key performance indicators
- Supply chain management
- Resource allocation
- Reporting and documentation
Timeline
Operations Support Specialist
NPSG Global LLC
02.2022 - Current
Warehouse Lead
SKS Bottle & Packaging, Inc
12.2020 - 02.2022
Store Manager
JOANN Fabrics and Crafts
10.2010 - 12.2020
New Life Christian School
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