Kyla Gaudiuso
Summerland,BC
Summary
To obtain a full time position that would combine interpersonal skills with administrative abilities, in a dynamic workplace environment that offers challenges and motivation.
Overview
28
28
years of professional experience
Work History
Claims Support Assistant
Insurance Corporation of British Columbia
07.2023 - Current
- Provides claims administration support by completing correspondence for various types of claims within specific timelines as per the departments policies and procedures.
- Responds to problems/enquiries from customers, regarding claim file information via written correspondence, email and telephone.
- Reviews problems and determines appropriate actions. Collaborates with other departments to complete work and resolve problems.
- Screens information to be released and ensures compliance with information privacy requirements.
CUSTOMER FINANCE REPRESENTATIVE
TELUS
01.1997 - 07.2023
- Evaluate and negotiate payment arrangements and/or settlements within predetermined treatment routines
- Respond to account queries from clients, outside agencies and internal departments
- Process payments and/or deposits on treatable accounts and reconcile accounts
- Compile, process and/or prepare a variety of associated reports, records and files.
OFFICE MANAGER
PACIFIC NW DISTRIBUTIONS INC
02.1999 - 02.2000
- Maintain and create ideal advertising and marketing campaigns
- Maintain and create relationships with clients and prospective clients
- Responsible for payroll, accounts payable, receivables, inventory management and general office duties.
RESERVATIONS AGENT
CORPORATEL WEST
02.1998 - 09.1998
- Provide information and suggestions for clients calling inbound regarding tourism in British Columbia
- Make hotel and extra-curricular activity reservations for clients
- Complete appropriate processing to complete client orders.
Education
High School Diploma -
Skills
- Analytical
- Teamwork
- Leadership
- Adaptability
- Organization
Volunteer Experience
- South Okanagan Montessori School Society, Secretary on the Board of Directors, 09/2009 - 06/2014, Ran the school's Hot Lunch Program every Friday for five years, which included planning, shopping, cooking and serving the food to fifty children every Friday during the school year., Served on the Fundraising and Sewing Committees.
- Pinnacles FC, Director on the Board of Directors, 09/2014 - 06/2022, Managed the 2005 Boys team for five years., Initiated, and ran the Club's Canteen for one year, which included organizing, shopping, cooking, baking and serving the members of the Club.
- South Okanagan Girl Guides of Canada, District Commissioner, 09/2009 - 06/2021, Screening new Guide leaders, attending Area meeting with other District Commissioners in the Okanagan, organizing and executing Red Cross trainings, camp trainings, District camps, budget meetings and camp inventories., Guide leader of two separate groups for 11 years., Lead Guider in Summerland that included organizing monthly Guider meetings, organizing camps, events, cookie campaigns, bridging activities, maintaining proper paperwork, protocols and proper trainings.
References
- Caralee Robertson, 250-488-0404
- Rick Marini, 250-460-1335
- Sheila Hawthorne, 250-801-4525
Timeline
Claims Support Assistant
Insurance Corporation of British Columbia
07.2023 - Current
OFFICE MANAGER
PACIFIC NW DISTRIBUTIONS INC
02.1999 - 02.2000
RESERVATIONS AGENT
CORPORATEL WEST
02.1998 - 09.1998
CUSTOMER FINANCE REPRESENTATIVE
TELUS
01.1997 - 07.2023
High School Diploma -
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