Kyla Dayman
Paris,Canada
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Receptionist
Tranquility Burial & Cremation
Brantford, ON
07.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Organized, maintained and updated information in computer databases.
- Collected Type payments, processed transactions and updated relevant records.
Server
Camp 31 BBQ
Paris, ON
03.2021 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Restaurant Hostess and Server
Cobblestone Public House
Paris, ON
08.2017 - 09.2020
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Used cash registers and credit card machines to cash out customers.
Education
HighSchool -
Paris District High School
Paris, ON2021
Skills
- Business Operations Understanding
- Document Control
- Time Management
- Telephone Skills
- Customer and Client Relations
- Multi-Line Telephone Systems
- Sorting and Labeling
- Mail Handling
- Organization and Efficiency
- Reception Desk Management
- Billing and Payment Processing
- Cash handling
- Hospitality service expertise
- Safe food handling
- High volume dining
Timeline
Receptionist
Tranquility Burial & Cremation
07.2021 - Current
Server
Camp 31 BBQ
03.2021 - 06.2021
Restaurant Hostess and Server
Cobblestone Public House
08.2017 - 09.2020
HighSchool -
Paris District High School