Kyla Burgess
Redding
Summary
Dedicated professional with experience in client support, emphasizing communication, attention to detail, and teamwork. Successfully enhanced clients' quality of life through effective documentation management and adherence to safety protocols.
Overview
14
14
years of professional experience
Work History
IHSS Provider
Shasta County Public Works
Redding, CA
10.2025 - 02.2026
- Assisted clients with daily living activities to enhance quality of life.
- Maintained accurate records of client care and progress for effective communication.
- Implemented safety protocols to ensure a secure environment for clients.
- Utilized time management skills to prioritize tasks effectively throughout shifts.
- Managed detailed documentation of services provided, enabling accurate tracking of progress towards care plan goals.
- Aided clients with medication management, ensuring proper administration and adherence to prescribed schedules.
- Facilitated transportation to medical appointments, ensuring timely arrival and advocating for client needs during visits.
- Ensured client dignity by respecting privacy and maintaining strict confidentiality of personal information.
- Scheduled daily and weekly care hours for client caseload.
- Maintained entire family's schedule and organized events.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Certified Weigh Master
Noth State Recycling
Redding, CA
01.2012 - 01.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
High School Diploma -
Moutain Lakes High School
Shasta, CA06-2006
Skills
- Medical appointment coordination
- Client confidentiality
- Assistive technology
- Client documentation
- Crisis intervention
- Schedule management
- Case management
Timeline
IHSS Provider
Shasta County Public Works
10.2025 - 02.2026
Certified Weigh Master
Noth State Recycling
01.2012 - 01.2013
High School Diploma -
High School Diploma -
Moutain Lakes High School