Kyenpya Musa

• Data entry and management.
• Accurate tracking of vaccination coverage.
• Surveillance of data across the state.
• Compliance and risk management.
• Preparation and submission of regulatory documents and applications.
• Document control of activities.
• Adherence to Ethical Standards.
• Liaised with management and other departments to maintain smooth operations.

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.
• Market and promote of insurance products and services in adherence to quality standards.
• Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
• Coordinated meeting schedules and logistics, leading to smoother operations and better time management.
• Input data into spreadsheets and databases.

• Provided purchase information to support budget planning, expenditures and financial commitments.
• Organized distribution plans, delivery locations and technical specifications for products.
• Monitored payments by closely comparing purchase orders and contracts to delivered services and inputs.
• Facilitated timely delivery of goods by closely monitoring orders and addressing any delays or discrepancies promptly.
• Contact suppliers to schedule or expedite deliveries and to resolve shortages, missed deliveries, and other problems.
• Prepare, maintain, and review purchasing files, reports, and price lists.
• Check shipments to ensure that orders have been filled correctly and that goods meets specifications.
• Monitor in-house inventory movement and complete inventory transfer forms for bookkeeping purposes.
• Respond to supplier inquiries and order status, changes, or cancellations.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Managed high call volume with exceptional professionalism and efficiency.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Assisted call-in customers with questions and orders.
• Document customer interactions and feedback.
• Process travel orders.
• Assist customers by providing information and resolving their complaints.

· Ensure customer satisfaction.