Kyanna Secord
Victoria,BC
Summary
Adaptable student with knowledge of conflict resolution, customer communications, and order processing. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier and Customer Service
Screamers Soft Serve
06.2024 - Current
- Greeted customers in a friendly and professional manner
- Performed cashier duties in a high-volume retail environment, processing up to 100 (on average) transactions per shift
- Assisted customers with locating items and providing product information
Volunteer
Richmond General Hospital
12.2022 - 01.2024
- Assisted in patient care and support, ensuring comfort and safety in hospital environments.
- Ensured timely patient transport for procedures, minimizing delays and optimizing hospital operations.
- Assisted nursing staff with patient care, ensuring comfort and safety during daily activities.
Waitress
Wisteria Place Optimal Living Centre
08.2022 - 06.2023
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Monitored the dining area for any maintenance or safety issues and took corrective action when needed
- Provided companionship and emotional support, enhancing overall well-being of residents.
- Assisted in daily living activities, ensuring comfort and safety for elderly clients.
Assistant Ballet Teacher
Richmond Academy of Dance
09.2018 - 09.2019
- Monitored and reported student progress to the teacher, providing feedback on areas of improvement
- Taught classes of up to 15 students, providing individualized instruction and feedback to ensure each student reached their full potential
- Created a positive learning environment that was welcoming and inclusive to all students
Education
High School Diploma -
Little Flower Academy
Vancouver06.2024
Bachelor of Science - Biology
University of Victoria
Saanich04-2028
Skills
- Leadership Skills
- Communication Skills
- Adaptability
- Fast Learner
- Problem Solving
- Professionalism and work ethic
- Work ethic and integrity
Languages
English
Native or Bilingual
Certification
- International Academics Camp Certification, University of Toronto - July 2023 to August 2023
Timeline
Cashier and Customer Service
Screamers Soft Serve
06.2024 - Current
Volunteer
Richmond General Hospital
12.2022 - 01.2024
Waitress
Wisteria Place Optimal Living Centre
08.2022 - 06.2023
Assistant Ballet Teacher
Richmond Academy of Dance
09.2018 - 09.2019
High School Diploma -
Little Flower Academy
Bachelor of Science - Biology
University of Victoria