Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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KWASI OWUSU-ANSAH

Edmonton,Canada

Summary

Motivated professional with a proven track record in delivering exceptional service and driving continuous improvement. Demonstrates reliability and adaptability in team settings, complemented by strong communication and interpersonal skills. Committed to personal and professional development while contributing to a customer-centric environment.

Overview

3
3
years of professional experience

Work History

Dining Team Member

KINJO SUSHI & GRILL SOUTH COMMON
Edmonton, Canada
02.2025 - Current
  • Streamlined table turnovers by clearing and resetting tables efficiently for optimal dining flow.
  • Assisted servers in food delivery, drink refills, and customer request fulfillment to elevate service standards.
  • Maintained cleanliness and organization of dining area, complying with hygiene and safety regulations.
  • Provided attentive, friendly service by anticipating guest needs and responding promptly to requests.

Retail Worker

SHOP AND SAVE LTD
Accra, Ghana
04.2023 - 07.2023
  • Assisted over 50 customers daily, ensuring satisfaction through effective service.
  • Maintained organized store layout by restocking shelves and monitoring inventory levels.
  • Demonstrated strong problem-solving skills while maintaining professionalism and empathy.
  • Ensured accurate inventory management to prevent stock discrepancies.

CASHIER

MARINA MALL
Accra, Ghana
05.2022 - 08.2022
  • Delivered excellent customer service in a fast-paced retail environment, ensuring smooth and efficient transactions at the point of sale.
  • Accurately processed cash, card, and mobile money payments while maintaining a balanced cash drawer.
  • Handled customer inquiries and resolved issues promptly and professionally, promoting customer satisfaction and retention.
  • Maintained cleanliness and organization of the checkout area to ensure a pleasant shopping experience.

Education

First-year Undergraduate - Computer Science

University of Alberta
Edmonton, Alberta

Pre-University - International Foundation Year Course

NCUK Accra
Accra, Ghana

High School - GCSEs

Ghana Christian International High School
Accra, Ghana

Skills

  • Customer service excellence
  • Effective communication
  • Multitasking ability
  • Patience and empathy
  • Conflict resolution strategies
  • Team collaboration
  • Punctuality and reliability
  • Basic Python programming
  • Adaptability
  • Quick learning aptitude

LANGUAGES

  • English, Fluent
  • Ghanaian Language (GA), Fluent
  • French, Basic Proficiency

Timeline

Dining Team Member

KINJO SUSHI & GRILL SOUTH COMMON
02.2025 - Current

Retail Worker

SHOP AND SAVE LTD
04.2023 - 07.2023

CASHIER

MARINA MALL
05.2022 - 08.2022

First-year Undergraduate - Computer Science

University of Alberta

Pre-University - International Foundation Year Course

NCUK Accra

High School - GCSEs

Ghana Christian International High School

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KWASI OWUSU-ANSAH