Knowledgeable professional with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
• Educated customers on product usage, including strains, potency, and consumption methods.
• Maintained up-to-date knowledge of cannabis products, industry trends, and regulations.
• Operated POS system to process sales, manage transactions, and track inventory levels.
• Ensured compliance with local laws by verifying customer IDs and monitoring purchase limits.
• Restocked and organized product displays to enhance visual appeal and optimize sales.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.