KWAME AHENKAN DAPAAH

E-Sign Feature – Helped team to develop feature that allowed customers to sign mortgage and line of credit documents from the comfort of their homes

• Facilitated daily stand-up meetings, retrospectives, and sprint planning sessions, fostering collaboration, and ensuring team members were focused on achieving project goals
• Coached and mentored cross-functional teams on agile principles, practices, and values, promoting self-organization and continuous improvement
• Collaborated with product owners to prioritize and refine product backlogs, ensuring that requirements were clear, concise, and aligned with business objectives
• Proactively identified and addressed impediments and risks, working closely with team members and stakeholders to remove obstacles and ensure successful delivery of projects.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives

Automated Tax Receipts – Worked with development team to create a feature which ensured customers automatically received their tax receipts from benefits without requesting

• Coached scrum team to deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met
• Collaborated with other Scrum Masters and stakeholders on the Agile Release Train (ART) to manage cross-dependencies and risks
• Identified and removed all impediments to enable team function without destructions
• Provided direct communication to management on progress, opportunities, and issues along with identification and recommended remediation for institutional bottle necks
• Led sprint reviews and planning meetings to promote full team engagement

Credit Payment Plan & Consumer Spending Tool – Developed a Mobile Banking App feature that gives customers, personalized picture of their day-to-day spending

• Led cross-functional Agile teams of up to 15 members, ensuring adherence to Scrum principles and driving efficient delivery of high-quality software products
• Facilitated daily stand-up meetings, sprint planning, and retrospectives, fostering collaboration, communication, and continuous improvement among team members
• Coached and mentored team members on Agile best practices, encouraging self-organization and empowerment, resulting in increased team productivity and satisfaction
• Implemented and maintained Agile project management tools, such as Jira, to track and manage project progress, backlog, and sprint planning, improving transparency and alignment across the organization.
• Worked closely and listened to team members' feedback to identify issues and resolve conflicts

Integration to Digital Wallets – Developed a mobile App that allowed customers with an activated visa card to add it to their digital wallets such as Apple Pay, Google Pay, Samsung Pay

• Facilitated all scrum ceremonies; sprint planning, sprint reviews, retrospectives and daily standup's with the development team, resulting in the development of product features that reaches millions of end users
• Coached and supported the Product Owner to use state-of-the-art techniques for effective Product Backlog management
• Tracked team delivery on commitments using project plans, burndown charts, velocity charts and other performance metrics to ensure accuracy of future planning
• Continuously identified and removed any impediments that interfered with the team's ability to deliver against their commitments, resulting in about 25% increase in team velocity in consistent iterations/sprints
• Worked to provide continuous improvement for product development lifecycle

• Created and maintained stored procedures, creating tables, views, error handling including other data definition tasks and management
• Designed, developed and supported all extraction and integration processes (ETL)
• Utilized the BI Stack (SSIS, SSAS, SSRS) for ETL data modeling, data migration, data integration, and data analysis
• Participated in daily standup meetings, and lookahead meeting for the project
• Performed testing of prototype sql queries, developed business reporting scripts and used Agile methodology to track and identify project risks