Summary

Overview

Work History

Education

Skills

References

Timeline

Kwaku Sarpong

MISSISSAUGA,ON

Summary

Over 7 years’ experience working in the customer service.
Excellent interpersonal and communication skills both verbal and written.
Strong attention to details, open minded, organized, able to prioritize workload, accurate, work well under pressure, able to meet tight deadlines.
Experience working with MS (Microsoft) Office with advanced Internet skills.
Quick learner, friendly, takes initiatives, able to work well independently as well as a strong team player.

Overview

years of professional experience

Work History

Interpreter

Exacta Interpreting

Richmond, ON

05.2023 - Current

Facilitated communication between non-English speaking patients and healthcare providers.
Assisted in the interpretation of medical documents, including patient records and discharge summaries.
Interpreted verbal conversations between individuals with limited English proficiency.
Maintained confidentiality regarding all interpreted information while adhering to professional standards of ethics.
Adhered to ethical codes protecting information confidentiality.
Delivered real-time, accurate oral translations and interpretations for clients.

Facility Assistant (Office administration)

Samsung Canada

Mississauga, ON

01.2013 - Current

Order and maintain stockroom supplies
Assist with the preparation of materials in all boardrooms
Monitor stock levels in all offices and replenish items if necessary
Mailroom Delivery and make everyone received all mails.

PARALEGAL (Personal Injury Consultant)

MERWARS LAWYERS

ETOBICOKE, ON

01.2012 - 01.2013

Establish/maintain contact between personal injury clients and adjusters.

CUSTOMER SERVICE

Estique Beauty Supply

Brampton, ON

01.2008 - 01.2010

Aid cashier and attend to customer inquiries and requests
Assist with inventory and packaging of items to ensure smooth running of store
Maintain a clean and sterile environment for workers and clients
Deliver and pick up beauty supplies as per supply and demand of items.

LABORATORY TECHNICIAN

Patheon Inc

Mississauga, ON

01.2007 - 01.2010

Participated in the granulation and compression of medicated material
Performed area and equipment cleaning to ensure hygienic working condition
Processed medication according to prescribed regulations
Conducted chemical and physical laboratory test of solid material, liquids
Added chemical and raw material in order to process solutions and product batches.
Participated in extra training and courses to refine and improve upon industry knowledge.

Package Handler

Molson Canada

Toronto, ON

03.2007 - 11.2008

Resolved conveyor system issues by clearing jams and blockages.
Tagged and wrote identifying information on containers, boxes and cargo.
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Inspected packages for damages or defects and recorded any issues found.
Loaded completed orders on pallets according to delivery numbers.

DISPENSER

CIBA VISION INC.

MISSISSAUGA, ON

01.1997 - 01.2007

Performed area and equipment cleaning to ensure hygienic working condition
Participated in the granulation and compression of medicated material
Participated in counting all the medication in the compounder.