KWAKU LARBI
Edmonton,AB
Summary
Proactive Sales Associate and Product Manager with extensive experience in resolving complex issues and managing high-pressure scenarios. Skilled in cash handling, customer rapport building, and cross-functional team collaboration to launch products on time and within budget. Strong problem-solving, negotiation, and sales skills with a focus on advancing business goals.
Overview
9
9
years of professional experience
Work History
Sales Associate
Xiamen Promise Trading Company
02.2019 - 01.2023
- Maintained a cool and collected approach while effectively resolving complex issues during high-pressure scenarios.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Established rapport with customers to enhance loyalty and encourage returning business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained a cool and collected approach while effectively resolving complex issues during high-pressure scenarios.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Product Manager
Dreamsen |Ghana
03.2014 - 06.2018
- Maintained a cool and collected approach while effectively resolving complex issues during high-pressure scenarios.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Developed product documentation to communicate upcoming features and products to internal teams.
Education
International Trade And Business
Ningxia University
Yinchuan China03.2016
Bachelor of Arts - Marketing Management - Sales Skills
Blue Crest University Ghana
Ghana07.2012
Skills
- Customer Service
- Great Team player
- Time Management
- Problem-solving skills
- Problem-Solving
- Negotiating stills
- Sales skills
Languages
English
Full Professional
Accomplishments
- Awarded “Best Sales Team 2020.
- Most Promising and Improved Sales team 2018
Timeline
Sales Associate
Xiamen Promise Trading Company
02.2019 - 01.2023
Product Manager
Dreamsen |Ghana
03.2014 - 06.2018
International Trade And Business
Ningxia University
Bachelor of Arts - Marketing Management - Sales Skills
Blue Crest University Ghana
Similar Profiles
Chenhang YuanChenhang Yuan
Technical Trainee at Taikoo (Xiamen) Aircraft Engineering Company LimitTechnical Trainee at Taikoo (Xiamen) Aircraft Engineering Company Limit
Jackson WaiteJackson Waite
Barista, Partner at Promise Coffee CompanyBarista, Partner at Promise Coffee Company
Elize VogelElize Vogel
Native English Teacher at Xiamen - Achieve Xiamen International SchoolNative English Teacher at Xiamen - Achieve Xiamen International School