KWADWO DANSO
St.John's,NL
Summary
Dedicated and detail-oriented Materials Management Technician serving in the Canadian Armed Forces. Extensive experience in inventory control, logistics, and resource management. Excels in ensuring efficient supply chain operations with high standards of accuracy and accountability. Background as a Sales Associate and Customer Service Associate has honed exceptional interpersonal skills, problem-solving abilities, and customer-focused approach. Adept at working in fast-paced environments, collaborating with diverse teams, and adapting to dynamic challenges with a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Materials Management Technician
Canada Armed Forces
01.2025 - Current
- Manage the purchasing, warehousing, shipping, receiving, stock control and disposal of obsolete stock and equipment
- Receive, handle and prepare items for shipment
- Perform record keeping, stocktaking and inventory control
- Maintain accounting and financial records
- Process and coordinate repair and disposal functions
- Process invoices and prepare shipping documents
- Conducted periodic inventory audits to maintain accurate records and ensure minimal stock discrepancies.
Sales Associate and Customer Service Associate
Best Buy
01.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided exceptional customer service to over 100 customers daily, assisting with product selection and providing information on promotions
- Managed inventory by restocking shelves and conducting regular product audits, ensuring accurate stock levels
- Assisted with store layout optimization, leading to a 10% increase in sales in the electronics department
- Assisted customers with inquiries and troubleshooting for electronic products, achieving a 95% customer satisfaction rate
- Promoted store credit cards and loyalty programs, surpassing sales targets by 20% each quarter
Education
High School Diploma -
GONZAGA HIGH SCHOOL
St. John's, NL06-2025
Skills
- Project Coordination
- Public Relations
- Teamwork
- Effective Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Customer service
- Active listening
- Shipping coordination
- Record keeping
- Stock control
Languages
English
Native or Bilingual
French
Elementary
Timeline
Materials Management Technician
Canada Armed Forces
01.2025 - Current
Sales Associate and Customer Service Associate
Best Buy
01.2023 - 01.2024
High School Diploma -
GONZAGA HIGH SCHOOL
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