Kwadwo Adusei
Thorold,ON
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Facility Operation and Maintenance
John Adu
10.2022 - 02.2024
- Collaborated with cross-functional teams to improve overall process efficiency and reduce operating costs.
- Spearheaded projects aimed at improving environmental sustainability, reducing waste generation, water usage, or emission rates throughout facility operations.
- Maximized equipment life through rigorous adherence to manufacturer specifications during routine inspections and repairs.
- Implemented cost-saving measures within maintenance budget without compromising quality or effectiveness of operations support services.
Store Manager
Oheneba Darkwa-Perfect Prints
05.2015 - 09.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
Sales Associate
Adutwumwaa Enterprise
04.2014 - 05.2015
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
High School Diploma -
Kumasi High School
Kumasi06.2001
Skills
- Technical Troubleshooting
- Inventory Maintenance
- Facility Maintenance
- Preventive Maintenance
- Continuous Improvement
- Equipment maintenance and repair
- Leadership Development
- Inventory Control
Languages
English
Full Professional
Timeline
Facility Operation and Maintenance
John Adu
10.2022 - 02.2024
Store Manager
Oheneba Darkwa-Perfect Prints
05.2015 - 09.2022
Sales Associate
Adutwumwaa Enterprise
04.2014 - 05.2015
High School Diploma -
Kumasi High School
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