Kwabena Asamoah
Montreal,QC
Summary
Proven track record in enhancing customer satisfaction and streamlining warehouse operations, notably with Btrust Supermarket. Skilled in customer service and data entry, I have successfully improved inventory accuracy and fostered effective stakeholder relationships while’s maintaining high safety standards.
Overview
8
8
years of professional experience
Work History
Associate
Btrust Supermarket
Montreal, QC
02.2024 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining a well- stocked organized and clean produce department.
- Recommended complementary purchases to customers, increasing revenue.
- Provided product price information to customers.
- Take delivery of produce from suppliers, label with dates and kind, move them to coolers for storage.
- Any other duties that may be assigned.
Shipping Warehouse Assistant
Bluebird Self Storage (shipping)
Montreal, QC
12.2023 - 02.2024
- Supported warehouse management, providing accurate documentation of incoming and outgoing shipments as needed.
- Contributed to team productivity, coordinating tasks efficiently with fellow warehouse assistants.
- Maintained a safe and clean work environment, adhering to safety guidelines and conducting regular inspections.
- Loading and unloading trucks safely while verifying delivered goods against customers invoice.
- Receive goods from customers, categorize, weigh and boxed/package and label them well for export.
Public Relation and Complaint Officer
Judicial Service of Ghana
Western North Region, Ghana
11.2021 - 11.2023
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Receive complaints from aggrieved court users about misconduct of court staff, investigates and make recommendations to the complaint management panel.
- Prepared and submitted detailed reports regarding assignments and ongoing investigations.
- Addressed public questions, complaints and requests and provided necessary assistance.
Storekeeper
Family and Friends Systems
Accra, Ghana
03.2016 - 10.2021
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Received product shipments and organized in stockroom storage area.
- Enhanced store organization by implementing effective storage solutions and space utilization techniques.
- Ordered goods from various vendors to maintain store merchandise levels.
- Maintained a safe working environment with strict adherence to safety protocols and guidelines.
- Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
- Receive and issue out working materials to field workers base on prepared invoices from the fabrication and building department.
Education
Bachelor Of Business Administration - Business Administration
University of Professional Studies, Accra
Accra Ghana08.2013
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Workplace Safety
- Data Entry
Languages
English
Elementary
Timeline
Associate
Btrust Supermarket
02.2024 - Current
Shipping Warehouse Assistant
Bluebird Self Storage (shipping)
12.2023 - 02.2024
Public Relation and Complaint Officer
Judicial Service of Ghana
11.2021 - 11.2023
Storekeeper
Family and Friends Systems
03.2016 - 10.2021
Bachelor Of Business Administration - Business Administration
University of Professional Studies, Accra