Overview
Work History
Education
Skills
Timeline
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KWABENA APPIAH-KUBI

Woodbridge,ON

Overview

19
19
years of professional experience

Work History

Optical Assistant

EDENOPTIX LTD
04.2013 - 03.2023
  • Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
  • Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
  • Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
  • Educated patients on proper contact lens care and insertion techniques, minimizing complications and returns.
  • Enhanced customer satisfaction by providing personalized frame and lens recommendations based on individual needs.
  • Trained new team members on office procedures and equipment usage, fostering a positive work environment and increased productivity levels.
  • Collaborated with the optical team to meet monthly sales targets, driving business growth.

General Laborer

COSTCO
02.2004 - 03.2013
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Increased productivity with effective communication and collaboration among team members.
  • Used variety of hand and power tools to complete tasks.
  • Cleaned and maintained tools, equipment and worksites.
  • Assisted in the successful completion of various construction projects through diligent labor and attention to detail.

Education

High School Diploma -

EMERY COLLEGATE
04-1991

Skills

  • Visual field testing
  • Optical dispensing
  • Frame repair specialist
  • Contact lens care
  • Team building
  • Professionalism
  • Time management abilities
  • Problem-solving aptitude
  • Patient interview expertise

Timeline

Optical Assistant

EDENOPTIX LTD
04.2013 - 03.2023

General Laborer

COSTCO
02.2004 - 03.2013

High School Diploma -

EMERY COLLEGATE

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