Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kusum Nigah

Brampton,ON

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Non-Emergency Medical Attendant

Medevac Canada
10.2022 - Current
  • Enhanced patient comfort by providing compassionate care and assistance with daily living activities.
  • Ensured timely medication administration, maintaining accurate records and adhering to healthcare protocols.
  • Assisted nursing staff in the planning and implementation of individualized patient care plans, resulting in improved patient outcomes.
  • Maintained clean and safe patient environments, reducing the risk of infection and promoting overall wellbeing.
  • Provided emotional support to patients and families, fostering a positive atmosphere during hospital stays.
  • Collaborated with interdisciplinary team members to ensure comprehensive care for all patients under supervision.
  • Utilized strong communication skills to relay critical information between patients, family members, and medical staff.
  • Performed routine vital sign checks, accurately recording data for use in ongoing treatment plans.

Pick Associate

Amazon
08.2021 - 09.2023
  • Enhanced order accuracy by diligently picking and packing items according to customer specifications.
  • Ensured timely order fulfillment by efficiently locating and retrieving products in the warehouse.
  • Maintained a clean and organized workspace, promoting increased productivity and safety for all team members.
  • Collaborated with team members to meet daily goals and deadlines, contributing to overall operational success.
  • Increased customer satisfaction by ensuring all picked items were accurate, well-packaged, and undamaged before shipping.
  • Utilized warehouse management systems effectively for accurate tracking of inventory levels and product locations.
  • Aided in training new Pick Associates on proper procedures, improving team performance and cohesion.
  • Met or exceeded daily productivity targets consistently, contributing to the overall success of the company.

Front Desk Receptionist

Bolton Foot And Orthotics
06.2020 - 05.2021
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

School Bus Driver

First Student Canada
06.2018 - 05.2019
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
  • Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
  • Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.

Supervisor

Twice The Deal Pizza
03.2017 - 10.2018
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Education

Diploma - Medical Office Administrator

Trios Collage
Brampton, ON
04.2019

Skills

  • Infection Control
  • Dressing Assistance
  • Medical Software Proficiency
  • Health Promotion
  • Multitasking
  • Vital Signs Monitoring
  • Patient Assessment
  • Patient Care

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Non-Emergency Medical Attendant

Medevac Canada
10.2022 - Current

Pick Associate

Amazon
08.2021 - 09.2023

Front Desk Receptionist

Bolton Foot And Orthotics
06.2020 - 05.2021

School Bus Driver

First Student Canada
06.2018 - 05.2019

Supervisor

Twice The Deal Pizza
03.2017 - 10.2018

Diploma - Medical Office Administrator

Trios Collage

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