Kushmal Sachdeva
North York,ON
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Excellent communication skills and extensive experience working with clients and partners.
Overview
13
13
years of professional experience
Work History
Sales Management Trainee
HP World
Chandigarh, India
04.2023 - 12.2023
- Enhanced intern productivity by assisting with project coordination and providing ongoing support
- Streamlined office processes for improved efficiency and time management through regular organization and filing
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
- Boosted sales performance by implementing effective sales strategies and techniques
- Developed strong client relationships through excellent customer service and communication skills
Volunteer
YogirajSarkarGodariwaleTrust, SAATHI NGO, AIKYAM
01.2011 - 12.2023
- Enhanced community engagement by organizing and leading outreach events
- Improved organizational efficiency by streamlining volunteer onboarding processes
- Promoted environmental awareness with educational workshops and hands-on activities
- Boosted fundraising efforts, securing valuable donations through targeted campaigns
- Used a variety of office applications, tools, and systems to generate reports and PowerPoint presentations
- Developed worksheets, PowerPoint presentations, and group activities from scratch
Customer Sales Representative
Brands Bargain
Chandigarh, India
06.2021 - 11.2021
- Increased customer satisfaction by addressing and resolving issues promptly and professionally
- Improved sales revenue with effective communication of product features, benefits, and promotions
- Built strong relationships with clients through attentive service, leading to repeat business and referrals
- Streamlined internal processes for better efficiency in handling customer inquiries and order processing
Education
Bachelor's of Commerce - Accounting and Finance
Seneca College of Applied Arts And Technology
North York, ON04.2027
Skills
- Community Engagement
- Interpersonal skills
- Clerical Support
- Improving customer satisfaction
- Customer Engagement
- Effective Communication
- Report Preparation and Presentation
- Proficient in MS Word, Power Point, Excel
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary
Timeline
Sales Management Trainee
HP World
04.2023 - 12.2023
Customer Sales Representative
Brands Bargain
06.2021 - 11.2021
Volunteer
YogirajSarkarGodariwaleTrust, SAATHI NGO, AIKYAM
01.2011 - 12.2023
Bachelor's of Commerce - Accounting and Finance
Seneca College of Applied Arts And Technology