KUSHANI WANNIARACHCHIGE
Summary
Talented Management Assistant with demonstrated experience providing administrative support services. Experienced in using variety of software applications and calendar management. Excellent communication and interpersonal skills.
Overview
14
14
years of professional experience
Work History
Early Childhood Educator
Kepler Academy
05.2023 - Current
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Created safe and nurturing learning environment for preschoolers.
Crew Member
McDonald's
11.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Management Assistant - Immigration & Emigration Dep
Government of Sri Lanka
01.2017 - 02.2023
- Pay role handling, Passport processing, Coordinating with Overseas Mission of Sri Lanka.
- Created and updated records and files to maintain document compliance.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
Management Assistant - Productivity Department
Government of Sri Lanka
01.2014 - 01.2017
- Conducting 5S Concept in Government and Private Sector, Handling Documentation
- Created and updated records and files to maintain document compliance.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
Management Assistant - Company Registrar Department
Government of Sri Lanka
01.2011 - 01.2014
- Handling Company Registration Documentation
- Created and updated records and files to maintain document compliance.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
Savings Teller
The Finance Company Ltd
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Recovery Assistant
Lanka Orix Leasing Company Ltd
- Facilitated communication between clients and the company.
- Administered and tracked client payments.
- Developed a good relationship with clients to manage regular payments.
Education
G.C.E.Advanced Level (High School Graduated) - Arts And Sciences
Badulla Central Collage
Sri Lanka12.2001
Skills
- Office Administration
- Relationship Building
- Customer Engagement
- Administrative tasks
- Professional and mature
Strengths
- Teamwork
- Adopting to new situations
- Learning quickly
- Hardworking
- Independent
- Self motivated
- Positive thinking
Timeline
Crew Member
McDonald's
11.2023 - Current
Early Childhood Educator
Kepler Academy
05.2023 - Current
Management Assistant - Immigration & Emigration Dep
Government of Sri Lanka
01.2017 - 02.2023
Management Assistant - Productivity Department
Government of Sri Lanka
01.2014 - 01.2017
Management Assistant - Company Registrar Department
Government of Sri Lanka
01.2011 - 01.2014
Savings Teller
The Finance Company Ltd
Recovery Assistant
Lanka Orix Leasing Company Ltd
G.C.E.Advanced Level (High School Graduated) - Arts And Sciences
Badulla Central Collage
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