Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Kushaldeep Kaur

Surrey,BC

Summary

Proven Team Leader at McDonald's, adapt in problem-solving and file management, I excel in motivating teams for optimal performance and managing customer relations with a focus on data accuracy. Leveraging strong communication and error detection skills, I consistently ensure project success and customer satisfaction, enhancing efficiency and team dynamics in high-pressure environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Leader

McDonald's
Langley, British Columbia
10.2022 - Current
  • Mentored and coached team members to ensure successful performance.
  • Delegated tasks to team members according to project requirements and employee strengths.
  • Motivated team to achieve optimal results through effective communication and interpersonal skills.

Customer Service Representative

Speedwash
Langley, British Columbia
12.2022 - 05.2023
  • Handled customer complaints and inquiries in a courteous and effective manner.
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
  • Responded to telephone inquiries and complaints following standard operating procedures.

Education

Associate of Arts - Business Administration

Kwantlen Polytechnic University
Surrey, BC

Skills

  • Deadline-oriented
  • File Management
  • Data Accuracy
  • Problem-Solving
  • Error Detection

Languages

English
Professional
Punjabi
Native/ Bilingual

Certification

  • Typing Professional
  • MS Excel (Business Problem Solving)

Timeline

Customer Service Representative

Speedwash
12.2022 - 05.2023

Team Leader

McDonald's
10.2022 - Current

Associate of Arts - Business Administration

Kwantlen Polytechnic University

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Kushaldeep Kaur