Kushal Patel
Calgary,AB
Summary
At Services Pro Inc, I spearheaded operations, enhancing process efficiency and team performance, which significantly boosted quality standards. Expert in incidents management and project leadership, I adeptly negotiated with vendors and enforced health and safety compliance, achieving notable cost reductions and fostering a safe, productive workplace.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
Services Pro Inc
Calgary, Alberta
06.2016 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Developed key performance indicators to measure effectiveness of operational processes.
Education
Master of Science - Information Science
Sardar Patel University
India04-2001
Skills
- Incidents management
- Performance reporting
- Performance monitoring
- Health and safety compliance
- Production
- Marketing
- Project leadership
- Contract review and recommendations
- Schedule oversight
- Cost reduction
Accomplishments
- Alberta Safety Auditor
Certification
- safety Auditor
Timeline
Operations Manager
Services Pro Inc
06.2016 - Current
Master of Science - Information Science
Sardar Patel University
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