Agile, talented, well-organized professional with over 17 years of experience in private and public sectors. Skilled at dealing with sensitive situations and keen to support any industry with excellent organizational and analytical skills.
Overview
17
17
years of professional experience
Work History
Security Patrol Officer
Barbier Security Group
07.2023 - Current
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Maintain a detailed on-duty activity log
Respond to triggered alarms, distress calls, or calls for service
Issue, log, and track parking violations; execute towing policies
Extensive patrols by foot in addition to vehicle
Generate awareness among communities
Search properties for unwanted trespassers or suspicious persons
Report emergency incidents to first responder agencies
Investigate any potential safety issues or vandalism
Maintain a good working relationship with local law enforcement agencies
Deter or prevent any criminal activity or unacceptable conduct
Address any additional client concerns
Armed Security Officer (Harbor Patrol)
DRS Protect Inc
11.2022 - Current
Insure that only authorized personnel are allowed onboard the vessel.
Verify each visitor’s identity by checking contractor-issued or Government-issued ID cards.
Notify Project Manager and Shipmaster if unauthorized visitor shows up or fails to provide required identification.
Maintain daily visitor’s log, logging in and out times, documented names, organizations, ID presented, time onboard, and signatures.
Issue shipboard visitor’s pass for visitor identification purposes.
Randomly inspect all persons’ packages, suitcases, briefcases, boxes, tool bags, going onboard or offshore for weapons, explosives, government property or property belonging to the crew.
Detain, without resorting to force, any persons attempting to bring prohibited items(s) onboard, remove prohibited property from the ship, or refuse to submit to inspection.
Continuously tour all spaces including but not limited to engine rooms, auxiliary machinery rooms, pump rooms, shaft alleys, generator rooms, boiler/fire rooms, steering gear rooms, and other machinery rooms.
Check on all doors that must be locked. Immediately report any unlocked doors to Project Manager. Maintain list of secured areas.
Scanned tokens during your rounds to show your patrol route on and off the ship.
Remain alert to conditions that may indicate flooding or rising water levels in machinery spaces, fire, water/oil damage, explosion dangers, disconnected electrical lines or welding leads, loose or unsecured equipment or machinery, unauthorized persons.
Armed Security Officer
Security Enforcement Alliance
09.2022 - Current
Responded quickly to incidents and assessed active situations for security concerns.
Checked personnel ID badges and issued temporary credentials to visitors.
Completed full building and grounds patrols every hour to spot and investigate concerns.
Reduced vandalism and criminal activity by keeping close eye on-premises through personal checks and CCTV monitoring.
Emergency Department Specialist
Allied Universal Security Services
07.2020 - 07.2022
Maintained proper sanitation and cleaning of equipment and work areas.
Participated in management meetings as voice of medical staff.
Use critical thinking and problem-solving skills to analyze data, determine scope of an incident, and how it might impact clients and patient care operations.
Interact directly with employees facing various emergencies, providing information to assist their safety and security.
Provide customer service to our clients by carrying out safety and security procedures, site-specific policies, and when appropriate emergency response activities.
Conduct regular and random patrols around business and perimeter. Working environments and conditions may vary by client site.
Restrain violent/combative patients to prevent injuries to themselves and others.
Kept up with continuing education requirements to maintain certification.
Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
Communicated clearly and openly with dispatch to receive new orders and convey important updates about scenes.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Armed Security Officer
Vigilant Eye Private Security
03.2022 - 06.2022
Responded quickly to incidents and assessed active situations for security concerns.
Checked personnel ID badges and issued temporary credentials to visitors.
Perform patrols every hour of building areas, parking lots and facility grounds.
Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
Complete incident reports and required documentation for all security incidents
Respond to emergencies and incidents within designated areas promptly and according to policy
Assist employees and visitors with any concerns they might have
Escalate emergency situations to law enforcement as needed
Global Security Operation Operator
Chevron Global Security Operation Center
06.2018 - 07.2020
Using internal and external systems and information specialized software, internet, news-feeds, social media monitoring, open source research and other data sources) to monitor global risks that could have an adverse impact on client’s personnel, travelers, assets, facilities or reputation reducing callout's on false alarms .
Interact directly with employees facing various emergencies, providing information to assist their safety and security
Maintain systems and data used within the Global Security Information Center
Daily system status checks to ensure all systems are operable
Reporting of any system faults to appropriate personnel to expedite the repair
Prioritizing response to ensure high priority alarms are responded to immediately
Use critical thinking and problem-solving skills to analyze data, determine the scope of an incident; how it might impact Chevron's business operations
SALES MANAGER
Lyman Chao Allstate Agency
11.2018 - 06.2019
Developed relationships with local businesses
Analyzed the needs of business partners to fill any gaps in their workforce
Acted as a representative of the company by attending community gatherings, and chamber events
Built Long-Term Relationships with clients
Associate
AAA NCNU
06.2016 - 10.2018
Consistently provided all Members with service and sales experience that enhances members perspective of the AAA brand resulting in greater member satisfaction and loyalty
Exceeding goals as defined in the sales incentive plan assigned by the Branch Manager
Conducted insurance review for clients to identify a range of suitable products
Developed strong working relationships with management along with the executive team through effective scheduling and communication practices
Answered multi-line phones, routing telephone calls or messages to appropriate staff, typing, filing, sorting and handling incoming and outgoing mail
OFFICE MANAGER/ SENIOR INSURANCE AGENT
Ed Hill Allstate Agency
08.2010 - 06.2016
Evaluates offers guidance; monitors the progress of small staff
Evaluated leads obtained through direct referrals, lead databases, cold calling
Closed an average of 65 sales calls each month
Ensured superior customer experience by addressing customer concerns, demonstrating empathy while resolving problems immediately
Obtained scanned records; uploaded them into company database
ASSISTANT MORTGAGE EXECUTIVE
United Mortgage Group
09.2006 - 09.2010
Prospected, conducted face-to-face sales meeting with business executives, directors throughout assigned territory
Maintained knowledge of current sales and promotions, policies regarding payment, exchanges and security practices
Cold-called prospective customers
Updated daily logs detailing leads, contracts and client visits
Education
High School Diploma -
Mare Island Technology Academy
Vallejo, Ca
06.2007
Skills
Proactive team player
Self-starter
Quick learner
Strong client relations
Goal-oriented
Self-motivated and able to work independently
Strong insurance knowledge
Award-Winning sales professional
Knowledge of Lenel OnGuard, SharePoint, Area Access manager
Police and Fire Coordination
Facility Protection
Intruder Response and Removal
Adaptable and Flexible
Motor Vehicle Escort
Additional Information
Personal Lines License
Life Licensed
BSIS Security Guard Card
Exposed Fire Arm Permit
Baton Permit
Expandable Straight Baton
Chemical Agents
Timeline
Security Patrol Officer
Barbier Security Group
07.2023 - Current
Armed Security Officer (Harbor Patrol)
DRS Protect Inc
11.2022 - Current
Armed Security Officer
Security Enforcement Alliance
09.2022 - Current
Armed Security Officer
Vigilant Eye Private Security
03.2022 - 06.2022
Emergency Department Specialist
Allied Universal Security Services
07.2020 - 07.2022
SALES MANAGER
Lyman Chao Allstate Agency
11.2018 - 06.2019
Global Security Operation Operator
Chevron Global Security Operation Center
06.2018 - 07.2020
Associate
AAA NCNU
06.2016 - 10.2018
OFFICE MANAGER/ SENIOR INSURANCE AGENT
Ed Hill Allstate Agency
08.2010 - 06.2016
ASSISTANT MORTGAGE EXECUTIVE
United Mortgage Group
09.2006 - 09.2010
High School Diploma -
Mare Island Technology Academy
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