Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Kushal Kamboj

Toronto,ON

Summary


Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience

Work History

Sales Associate

Ecko Unlimited
08.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Assistant Manager (Sales Executive)

ICICI Bank
03.2021 - 07.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed strategy to increase sales and drive profits.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Established team priorities, maintained schedules and monitored performance.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

Advanced Diploma - Business Management

Niagara College
Toronto
09.2025

Skills

  • Upselling
  • Customer Needs Assessment
  • Business Development
  • Sales Development
  • Product Sales
  • Customer Service
  • Verbal/Written Communication
  • Problem-Solving
  • Cash Handling
  • Store Opening and Closing

Languages

English
Native or Bilingual

Additional Information

Availabilty - Tuesday to Sunday


Timeline

Sales Associate

Ecko Unlimited
08.2023 - Current

Assistant Manager (Sales Executive)

ICICI Bank
03.2021 - 07.2023

Advanced Diploma - Business Management

Niagara College

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Kushal Kamboj