Summary
Overview
Work History
Education
Skills
Languages
Timeline
AVAILABILITY
Generic

KURUMI SAKUMA

Calgary,Canada

Summary

Customer service professional with over 5 years in hospitality and events. Delivers warm, attentive service that enhances customer experiences. Proven team leader skilled in thriving in fast-paced environments. Currently living in Calgary and eager to learn new skills in baking and barista work.

Overview

1
1
Language
11
11
years of professional experience

Work History

Server

Japanese Restaurant
Calgary, AB
08.2026 - Current
  • Delivered friendly and attentive service in a high-volume restaurant, enhancing customer experience.
  • Took orders and responded to customer requests, ensuring efficient daily operations.
  • Collaborated with team members to ensure effective communication and teamwork. with team members and adapt to a fast-paced workplace.
  • Received consistent positive feedback from customers, reflecting commitment to service excellence.

Japanese Language Teacher

Japan
08.2024 - 04.2026
  • Taught Japanese to diverse learners, adapting methods to meet individual needs and learning styles.
  • Communicated clearly and patiently, fostering understanding and engagement among students.
  • Built strong relationships with students, cultivating a supportive and welcoming classroom environment.

Event & Hospitality Staff / Team Leader

Staffing Company
Japan
10.2015 - 08.2024
  • Promoted to team leader and coordinated and supported other staff members during events.
  • Facilitated communication between hotel staff and event organizers to ensure seamless event execution.
  • Led team as a promoted team leader, coordinating and supporting staff to enhance event delivery.
  • Maintained a high standard of customer service in busy and changing environments.
  • Delivered high-quality customer service in fast-paced, dynamic environments.

Sales Representative

Insurance Company
Japan
04.2018 - 10.2019
  • Engaged customers to uncover their specific needs.
  • Clarified features and benefits of products and services.
  • Developed strong customer relationships to achieve sales targets.

Education

Bayswater English Language School
Calgary, AB

Skills

  • Customer Service
  • Hospitality
  • Cash Handling
  • Fast-Paced Environments
  • Communication
  • Event Coordination
  • Teamwork & Leadership
  • Flexible & Adaptable
  • Strong Work Ethic
  • Positive Attitude
  • POS System

Languages

English
Limited Working

Timeline

Server

Japanese Restaurant
08.2026 - Current

Japanese Language Teacher

08.2024 - 04.2026

Sales Representative

Insurance Company
04.2018 - 10.2019

Event & Hospitality Staff / Team Leader

Staffing Company
10.2015 - 08.2024

Bayswater English Language School

AVAILABILITY

Open availability Monday-Sunday, until 4:00P.M

KURUMI SAKUMA