Kurtis Siu
Toronto,Ontario
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
16
16
years of professional experience
Work History
Laundry Attendant & Houseperson
Mariott Springhill Suite Vaughan
Vaughan, ON
04.2024 - 02.2025
- Ensured that all wash loads are balanced before starting the cycle.
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Provided excellent customer service at all times.
- Maintained records of all laundry services provided in logbooks.
- Sorted and distributed clean linens, towels, and other items to designated areas.
- Separated whites from colors during the sorting process.
- Sprayed steam and air over spots to flush out chemicals, dry material or brighten colors.
- Inspected linen for tears or stains and treated them accordingly.
- Removed lint from dryer screens after each load.
- Prepared invoices for completed orders based on customer requirements.
- Stocked shelves with freshly laundered items in an orderly fashion.
- Assisted housekeeping staff with cleaning duties including vacuuming carpets, dusting furniture, polishing surfaces, changing linens, and restocking supplies.
- Disinfected high touch points on a regular basis throughout the facility.
- Replenished guest room amenities in a timely manner.
- Delivered items to guests' rooms upon request.
- Collected dirty linens from guest rooms and transported them to designated laundry area.
- Ensured that all safety precautions were followed when using cleaning agents or equipment.
- Reported maintenance problems promptly to the supervisor.
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Assisted in laundry services including washing, drying, and folding linens.
Personal Support Worker Student
Unionville Home Society
Markham
11.2023 - 02.2024
- Provided personal care to clients, including bathing, dressing and grooming.
- Assisted with mobility issues, such as walking and transfers from bed to wheelchair.
- Performed light housekeeping tasks for clients, including laundry and cleaning.
- Administered medications according to physician's instructions.
- Monitored vital signs, fluid intake and output levels and other medical indicators.
- Served meals to clients and assisted with feeding when needed.
- Maintained records of patient progress and services performed, reporting changes in patient conditions to supervisor or case manager.
- Provided companionship by engaging in conversation and recreational activities with patients.
- Developed positive relationships with clients through active listening skills.
Student Intern
Green Haven Illam
Richmond Hill, ON
10.2023 - 12.2023
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Supported bathing, dressing and personal care needs.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Worked with management and instructors to establish core skills related to job and industry.
- Followed school schedules and policies to promote safety and learning.
- Assisted with answering telephone calls, managing databases and drafting correspondence.
International Spokesperson
Special Olympics
Washington DC, DC
01.2019 - 12.2023
- Maintained professionality and efficiency while working closely with leadership.
- Arranged public appearances, contests or exhibits for clients to increase product or service awareness or promote goodwill.
- Prepared or delivered speeches to further public relations objectives.
Student Volunteer
Spastic Association Hong Kong Shek Wai Kwok Parent resource center
Tsuen Wan, Hong Kong
10.2010 - 12.2023
- Assisted in the preparation of presentations, reports, and other materials.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Assisted clients with maintaining good personal hygiene.
- Built strong and trusting rapport with clients and loved ones.
- Improved patient outlook and daily living through compassionate care.
Office Assistant
Teamarking Limited
Kowloon Bay, Kowloon
09.2020 - 12.2021
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Reviewed files, records and other documents to obtain information or respond to requests.
Student Volunteer
Heep Hong society Jockey Club Parent Resource center
Shau Kei Wan, Hong Kong
04.2009 - 12.2020
- Organized student activities and events to promote campus life.
- Supervised groups of student volunteers during special projects or activities.
- Created and updated confidential student and employee files.
- Provided technical support and instructional assistance to help students succeed.
- Straightened chairs, swept debris and cleaned tables to maintain clean and organized work area.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Monitored health and well-being of clients and reported significant health changes.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
Graphic Designer
Teamarking Limited
Kowloon Bay, Kowloon
12.2018 - 08.2020
- Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
- Designed new, on-brand visual elements focusing on concept and messaging.
- Submitted design ideas to plan projects with customers and managers.
Junior Assistant Coach
San Shui Native Association Lau Pun Cheung School
Kwai Shing, Kwai Chung, Hong Kong
09.2018 - 11.2018
- Encouraged athletes to maintain good physical condition through proper nutrition habits.
- Participated in community outreach initiatives such as clinics or public speaking engagements.
- Developed positive relationships with athletes by providing mentorship, guidance and support.
- Enforced disciplinary measures when necessary while also promoting a healthy learning environment.
Booth Attendant
Special Olympics World winter games
Graz, Styria
03.2017 - 03.2017
- Organized items on display tables in an attractive manner.
- Maintained cleanliness of booth area throughout shift.
- Developed and implemented lesson plans to teach art concepts such as perspective, color theory, drawing, painting and sculpting.
- Created engaging activities for students to explore their creativity through art projects.
- Managed thespian society operations with students to promote creativity and individual thought.
- Managed student behavior in classroom with appropriate behavior strategies.
- Planned, prepared and delivered instructional activities related to various art mediums.
Education
Ontario College Certificate - Personal Support Worker
Seneca College of Applied Arts And Technology
North York, ON08-2024
Bachelor of Arts - Graphic Design
Savannah College of Art And Design
Savannah, GA06.2020
Skills
- Correspondence Management
- Scheduling and Calendar Management
- Database Entry
- Household Organization
- Team Collaboration
- Client Records Management
- Clear Communication
- Physical Stamina
- Critical Thinking
- Relationship Building
- Incapacitation care
- Attentive to People
- Service Documentation
- Personal Service
- Caring Companionship
- Laptop and Tablet Operation
- Graphic and Media Design
- Design Mockups
- Decision Making
- Layout Design
- Creative Thinking
- Patient Care
- Cultural Sensitivity
- ADL Assistance
- Care Plan Adherence
- Behavioral Management
- Documentation
- Heavy Lifting
- Strong Ethics
- Behavior redirection
- Emotional Support
- Cantonese Fluency
- Basic Housekeeping
Languages
Chinese (Cantonese)
Professional
Chinese (Mandarin)
Limited
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 2 staff members.
- Resolved product issue through consumer testing.
Work Preference
Work Type
Part TimeWork Location
On-SiteHybridImportant To Me
Career advancementWork-life balanceWork from home optionHealthcare benefitsQuote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Laundry Attendant & Houseperson
Mariott Springhill Suite Vaughan
04.2024 - 02.2025
Personal Support Worker Student
Unionville Home Society
11.2023 - 02.2024
Student Intern
Green Haven Illam
10.2023 - 12.2023
Office Assistant
Teamarking Limited
09.2020 - 12.2021
International Spokesperson
Special Olympics
01.2019 - 12.2023
Graphic Designer
Teamarking Limited
12.2018 - 08.2020
Junior Assistant Coach
San Shui Native Association Lau Pun Cheung School
09.2018 - 11.2018
Booth Attendant
Special Olympics World winter games
03.2017 - 03.2017
Student Volunteer
Spastic Association Hong Kong Shek Wai Kwok Parent resource center
10.2010 - 12.2023
Student Volunteer
Heep Hong society Jockey Club Parent Resource center
04.2009 - 12.2020
Ontario College Certificate - Personal Support Worker
Seneca College of Applied Arts And Technology
Bachelor of Arts - Graphic Design
Savannah College of Art And Design
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