Kurt Gosselin
Langley,Canada
Summary
Accomplished IT professional with over 34 years of experience in manufacturing and corporate environments, demonstrating a strong ability to adapt to diverse technological landscapes. Former Global Manager of Applications at Interwrap Inc. with a proven track record of leadership and innovation in application management. A commitment to continuous learning and professional development has fostered a comprehensive skill set across all areas of IT, enabling effective solutions to complex challenges and driving organizational success.
Overview
35
35
years of professional experience
Work History
SYSPRO Technical Analyst
SYSPRO Americas
02.2024 - 08.2025
- Company Overview: ERP Software
- Providing technical support for the SYSPRO ERP software. Includes troubleshooting issues, assisting users with software functionality, and ensuring smooth operation of the system.
- Receiving and handling support requests related to SYSPRO and associated software.
- Analyzing and troubleshooting software application functionality and configuration issues.
- Providing remote support to customers to resolve technical problems.
- Generating technical documentation for knowledge bases and user instructions.
- Ensuring service level agreements (SLAs) are met when resolving customer issues.
- Collaborating with development teams to report software discrepancies and recommend improvements.
- This role requires strong problem-solving skills, technical expertise, and excellent communication abilities to assist users effectively.
Enterprise Applications Technical Lead
Rimex Supply Ltd
08.2020 - 01.2023
- Company Overview: Manufacturer of wheels and rims
- Development, Administration and Maintenance of ERP Package, Infor Syteline (CIS 10).
- Implemented 2 new Syteline sites and contributed to the uplift process.
- Extended ERP Reporting, consolidating Syteline sites into an easy view, using Telerik web tools C#.
- SQL Database Administration
- Installed, Configured and administered MS SQL server environments.
- Implemented PowerBI and Administration as well as wrote Production, Accounting and Sales reports.
- Implemented shared Label printing - Bartender Automation.
Programmer Analyst
WhiteWater West
09.2016 - 06.2020
- Company Overview: Manufacture Waterparks
- Participated as Key member of data team for D365 Finance and Operations successful implementation.
- Created custom data sets to move data from D365 to Data Warehouse using D365 Data Management, Azure Data Factory, SSIS.
- Created D365 Custom Entities using X++ Programming.
- Wrote and optimized PowerBI reports for use in production scheduling before MRP could be implemented. Used multiple on-prem and cloud data sources.
- Reduced outside maintenance cost for development, administration and maintenance of MS Project Online 365.
- Created ASP.NET Portal Website. Connects to PowerBI Dashboards and Project Online. Written in C# ASP.NET & Java.
Programmer Analyst
SHEA Business Solutions
06.2015 - 09.2016
- Company Overview: ERP, Infrastructure, BI provider
- Development, Administration and Maintenance of ERP Package SYSPRO.
- Programming and Application Development
- WebBI
- ASP.NET Portal Website. Used in conjunction with iPad, VPN and Remote Desktop to deliver remote data access for our Outside Sales force. Written in C# ASP.NET & Java.
- Sales Dashboards
- Used MS Excel VBA frontend with MS SQL backend, personalized dashboards for the entire Sales Force.
- Developed custom reports using Access, Excel and Crystal Reports
Global Manager of Applications
Interwrap Inc.
09.2013 - 05.2015
- Company Overview: Industrial Material Wrap Manufacturing
- Development, Administration and Maintenance of ERP Package SYSPRO.
- SQL Database Administration
- Configured and administered a MS SQL server.
- Performed Database Maintenance.
- Deployed database triggers, stored procedures and SQL scripts.
- Programming and Application Development
- WebBI
- ASP.NET Portal Website. Used in conjunction with iPad, VPN and Remote Desktop to deliver remote data access for our Outside Sales force. Written in C# ASP.NET & Java.
- Sales Dashboards
- Used MS Excel VBA frontend with MS SQL backend, personalized dashboards for the entire Sales Force.
- Developed custom reports using Access, Excel and Crystal Reports
- Managed applications development department and programming staff.
IT Administrator
BE Group
10.2009 - 02.2013
- Company Overview: Pressure Washer Manufacturing
- Company Wide IT related tasks including:
- Administration and Maintenance of Manufacturing Package SYSPRO
- Developing and running nightly maintenance scripts
- Adding users and setting system access.
- SQL Database Administration
- Configured and administered a MS SQL server.
- Performed Database Maintenance.
- Deployed database triggers, stored procedures and SQL scripts.
- Programming and Application Development
- Dealer Profile
- ASP.NET CRM Website. Used in conjunction with iPad, VPN and Remote Desktop to deliver remote data access for our Outside Sales force. Written in C# ASP.NET & Java.
- Sales Order copy utilities
- Used MS Access 2007 Database frontend with MS SQL backend, to copy Syspro Sales Orders to New Company. Utility contained GUI, Security, Logging and systems checks. Project was a main Management goal set on hire date, which was successfully implemented.
- Truck Schedule
- Used MS Access 2007 Database frontend with MS SQL backend, to track and prioritize production orders.
- Developed custom reports using Access, Excel and Crystal Reports
- Network Administration
- Domain Administration
- Intranet creation and administration
- Adding users and setting system access.
- Backup and disaster recovery
- Diagnosing and troubleshooting all WAN/LAN issues
- PC Setup and Maintenance
- Installation and configuration of all software
- Troubleshooting and Problem solving
Senior Business Systems Analyst
Cameron Canada Corporation
01.2006 - 01.2009
- Company Overview: Pipeline Valve Manufacturing
- SQL Database Administration.
- Installed, configured and administered a MS SQL server.
- Experienced with stored procedures and SQL scripts.
- Writing functional Databases with user friendly, multi-screen, front-ends GUI’s using mostly MS Access VBA and some C# windows .NET. Databases included multi tables, queries, forms, reports and VBA modules. Most have custom Security Modules for varying levels of user security.
- Sales, Booking, Backlog Reporting System with Material Classification
- Consisted of a nightly download from a Business Warehouse query. Created with MS Access 2007 Database frontend with MS SQL backend, to convert part numbers into meaningful product data for product classification reports, using excel as the reporter.
- Included varying levels of user security and tools for user Adjustment Template uploads and month end balancing.
- Human Resources Training Tracker
- Created with MS Access 2007 with MS SQL Backend. Later converted to C# ADO.NET Frontend.
- Records individual employee training records and competence levels.
- Canadian Registry System Tracker
- Created with MS Access 2007 with MS SQL Backend.
- Records product registry numbers for each province with colour coded expiry alerts.
- Custom written attachment system for PDF’s or other file attachments.
- Included a custom lookup report created for a SharePoint Team Site using web .NET.
- Material Transfer Record System
- Created with MS Access 2007 with MS SQL Backend.
- Records information for Material Transfer Records.
- Custom written attachment system for PDF’s or other file attachments.
- Serial Number Database
- Created with MS Access 2007.
- Records information for Valve Serial numbers
- Creates traveler package with valve specifications.
- Connects to SBT conversion for lookup through Sales Order Module.
- SBT Conversion
- Created with MS Access 2007 with MS SQL Backend.
- Conversion of SBT Legacy MRP system to Access for historical reporting.
- Replenishment Planner
- Created with MS Access 2007.
- Created Database that automated the creation of Replenishment Planner Excel Report, with the push of a button, from 4 separate SAP excel reports.
IT Manager/Systems Administrator
Cameron Canada Corporation
01.1991 - 01.2006
- Company Overview: Pipeline Valve Manufacturing
- Consulting on the overall strategic direction and business contribution of the Management Information System and its function.
- Administration, installation and maintenance of network hardware and software.
- Administration, installation and maintenance of MS Exchange Mail Server and Sendmail.
- Coding, data maintenance and support of the SBT Accounting System application program using fourth generation XBASE languages - FoxPro, dBase, and FoxBASE.
- Troubleshoot network usage and computer peripherals.
- Install new users, perform system backups and data recovery.
- Resolve WAN/LAN communications problems.
- The setup, installation and maintenance of all hardware such as servers, PC’s and various printer, graphics and storage peripherals.
- Troubleshooting and repairing all computer system problems.
- Purchasing software to suit Cameron’s needs.
- Maintaining records of, evaluating and executing all MIS Change Control requests for Sarbanes Oxley Compliance.
- Month end system closing and reporting.
Education
Accounting Diploma -
Grant MacEwan Community College
Edmonton, Alberta01.1991
Certificate - SQL Specialty, Access Specialty, .NET Windows Specialty, C# Specialty, Unix System V User’s Introduction, Unix System V Administrator’s Introduction, Novell System Administrator, dBase IV Programming Introduction, dBase IV Programming Intermediate
N.A.I.T. (Northern Institute of Technology)
Edmonton, Alberta01.2008
Certificate - Green Belt Level III, Green Belt Level I and II
6 Sigma Training
Edmonton, Alberta01.2008
Certificate - SCO Unix System V Administration I, SCO Unix System V Administration II, SCO Basic System V Communications
Standard International Systems
Edmonton, Alberta01.1997
ISO 9001 - undefined
Prosolve Consulting
Edmonton, Alberta01.1995
Skills
- 34 Years of progressively responsible experience as a T-SQL, C#, VB, ASPNET, MS Access VBA developer4
- ERP specialist, experienced with D365 Finance & Operations, Infor Syteline, SYSPRO, SBT, SAP & Business Warehouse
- Advanced ETL experience with the Microsoft technology stack (Microsoft Azure, Azure Data Factory, D365 custom entities, SSIS, SSRS, SQL Server, TSQL, DAX, Power BI, Power Pivot, Power Query)
- Skilled in the Development, Administration and Maintenance of MS Project Online 365
- Skilled with MS Visual Studio (Winforms, Telerik, DevExpress, Crystal Reports)
- Good experience with Web design, Microsoft SharePoint Designer, IIS
- Good experience with VMware ESX/vSphere Deployment and Administration
- Good knowledge of Operating Systems - Active Directory/Windows Server (VMWare, 2012 R2), Windows Desktop (Win11, Win10, Win7 etc), SCO UNIX, IOS
- Good knowledge of MS Exchange 2010, Kerio and Sendmail Mail Servers, BES
- Good hardware configuration knowledge – Servers, Firewalls, PC’s, Print servers, printers, wireless access
- Proven ability to lead/work independently with an ability to deliver within short deadlines
- Ability to communicate with both Technical and Non-Technical stakeholders
- Strong problem-solving skills
- Adept at learning new systems and technologies throughout career Always look forward to new challenges
Data analysis
Languages
English
Native or Bilingual
ERP Experience
- SYSPRO – All versions
- Infor Syteline – OnPrem – GL, AP, AR, SO, PO, WO, Inventory, ShopTrak, DocTrak
- MS Dynamics Finance and Operations –GL, AP, AR, SO, PO, RQ, Inventory
- Administration
- Installs, Upgrades, hotfixes, diagnostics
- Database Architecture
- Automation
- Customization
- VbScripting
- MS SQL Setup & Maintenance
- Custom reports - SRS
- Mongoose Developer.
- SQL Developer
- Data Entity creation and modification using X++.
- PowerBI
- ETL
Hobbies and Interests
Slo-pitch Softball, Reading, and Computer Gaming – founded and administer a large online video gaming group for social and competitive interaction, which includes a comprehensive website.
Timeline
SYSPRO Technical Analyst
SYSPRO Americas
02.2024 - 08.2025
Enterprise Applications Technical Lead
Rimex Supply Ltd
08.2020 - 01.2023
Programmer Analyst
WhiteWater West
09.2016 - 06.2020
Programmer Analyst
SHEA Business Solutions
06.2015 - 09.2016
Global Manager of Applications
Interwrap Inc.
09.2013 - 05.2015
IT Administrator
BE Group
10.2009 - 02.2013
Senior Business Systems Analyst
Cameron Canada Corporation
01.2006 - 01.2009
IT Manager/Systems Administrator
Cameron Canada Corporation
01.1991 - 01.2006
Certificate - SQL Specialty, Access Specialty, .NET Windows Specialty, C# Specialty, Unix System V User’s Introduction, Unix System V Administrator’s Introduction, Novell System Administrator, dBase IV Programming Introduction, dBase IV Programming Intermediate
N.A.I.T. (Northern Institute of Technology)
Certificate - Green Belt Level III, Green Belt Level I and II
6 Sigma Training
Certificate - SCO Unix System V Administration I, SCO Unix System V Administration II, SCO Basic System V Communications
Standard International Systems
ISO 9001 - undefined
Prosolve Consulting
Accounting Diploma -
Grant MacEwan Community College
Similar Profiles
Michelle HughesMichelle Hughes
Channel Program Manager at SYSPRO AmericasChannel Program Manager at SYSPRO Americas
Michelle HughesMichelle Hughes
CHANNEL PROGRAM MANAGER at SYSPRO AmericasCHANNEL PROGRAM MANAGER at SYSPRO Americas
DANIELLE SPONSELLERDANIELLE SPONSELLER
Manager, Billing & Licensing at SYSPROManager, Billing & Licensing at SYSPRO
Patrick ArnottPatrick Arnott
Program Manager at Professional Live Arts for YouthProgram Manager at Professional Live Arts for Youth
Carrie MacLeodCarrie MacLeod
School Leadership Resident, Math/Science Teacher, Digital Design and Fabrication Teacher at High Tech Middle School, San Diego, CaliforniaSchool Leadership Resident, Math/Science Teacher, Digital Design and Fabrication Teacher at High Tech Middle School, San Diego, California