Kuriyan Thomas
Edmonton,AB
Summary
Dynamic Administrative Assistant with a proven track record at Yeg Enhanced, enhancing executive productivity through streamlined scheduling and improved documentation processes. Skilled in Microsoft Office Suite and customer relations, I excel in fostering team collaboration and implementing efficient office management strategies, ensuring optimal resource distribution and onboarding support for new employees.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Yeg Enhanced
08.2024 - Current
- Streamlined scheduling processes to improve executive team productivity.
- Facilitated the creation of reports, guaranteeing consistent and accurate documentation.
- Oversaw inventory of office supplies, refining procurement methods for economical resource distribution.
- Conducted onboarding processes to support new employee integration.
- Implemented filing system improvements, increasing accessibility of documents and reducing retrieval time.
Sales Associate
ACME Technology
01.2023 - 01.2023
- Provided exceptional customer support by promptly resolving inquiries.
- Oversaw stock management to achieve precise inventory control.
- Applied in-depth understanding of products to boost revenue.
- Collaborated with team members to maintain a clean and organized sales floor.
- Attracted customers through the execution of visual merchandising standards.
- Processed transactions efficiently, maintaining accuracy during high-volume sales periods.
- Engaged with customers to build relationships, fostering repeat business opportunities.
- Participated in training new associates on operational procedures and customer engagement techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Master of Arts - Management
Crandall University
Moncton, NB11.2024
Bachelor's Degree - Accounting
Mahatma Gandhi University
Kerala 05.2016
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Clerical support
- Critical thinking
- Scheduling
- Documentation and recordkeeping
- Microsoft Office Suite
- Office management
- Professional communication
- Scheduling and calendar management
- Recordkeeping
- Verbal communication
- Strategic planning
- Research
- Team bonding
- Report generation
- Correspondence writing
- Inventory systems
- Staff management
- Expense reporting
- Workflow planning
- Record preparation
- Accounting support
- Account reconciliation
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Certification
Certification in sales tax practice and internal auditing.
Timeline
Administrative Assistant
Yeg Enhanced
08.2024 - Current
Sales Associate
ACME Technology
01.2023 - 01.2023
Master of Arts - Management
Crandall University
Bachelor's Degree - Accounting
Mahatma Gandhi University