Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
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Kurdistan Bidookh

Port Coquitlam,BC

Summary

Detail-oriented professional specializing in customer service and safety compliance, with a proven track record in waste management and team collaboration. Expertise in maintaining cleanliness and safety standards, enhancing operational efficiency through optimized workflows. Strong communication and problem-solving skills foster positive customer relationships and ensure compliance with safety regulations. Experienced attendant dedicated to facilities maintenance and customer satisfaction, contributing to a high-performing team environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Public Drop Off Attendant

Archway Community Services
Abbotsford, British Columbia
12.2024 - Current
  • Ensured clean, safe environment for all participants.
  • Facilitated customer inquiries by providing Recycle BC guidelines and information.
  • Collaborated with team members to enhance recycling processes and workflows.
  • Maintained professionalism under pressure, effectively diffusing tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Provided personalized support to bolster customer loyalty.
  • Assisted in organizing and maintaining cleanliness of recycling area.
  • Trained new employees on procedures and policies to improve team performance.

Food Delivery Driver

DoorDash
Tri-Cities, BC
01.2023 - 02.2024
  • Delivered food orders efficiently to designated areas while ensuring food safety standards.
  • Maintained clear communication with customers regarding delivery status and timing.
  • Navigated routes using GPS for timely and accurate deliveries.
  • Collaborated with restaurant staff to confirm order accuracy prior to pickup.
  • Provided excellent customer service to enhance overall experience.
  • Assisted in resolving delivery issues to maintain customer satisfaction.
  • Followed all safety protocols during driving operations.
  • Kept vehicle interior and exterior clean to uphold professionalism.

Housekeeper

Hawthorne Care Centre
Port Coquitlam, British Columbia
02.2022 - 03.2023
  • Ensured hygienic and comfortable environment by cleaning resident rooms daily.
  • Maintained cleanliness in common areas, including dining rooms and lounges.
  • Assisted with laundry services, sorting and washing linens and residents' clothing.
  • Disposed of waste according to safety and health regulations.
  • Collaborated with nursing staff to meet specific resident needs.
  • Adhered to infection control protocols to promote safety for all.
  • Supported kitchen staff in food preparation and presentation tasks.
  • Organized and maintained cleanliness of dining area during service.

Professional Cleaner

K&S Cleaning Services
Port Coquitlam, British Columbia
01.2015 - 02.2023
  • Maintained cleanliness in residential and commercial spaces using industry-standard tools and techniques.
  • Conducted facility inspections to ensure adherence to cleanliness and safety standards.
  • Streamlined organization of cleaning supplies and equipment for improved workflow.
  • Executed cleaning of construction sites to uphold hygiene and safety practices.
  • Regularly disposed of debris and waste materials from designated areas.
  • Supported team members in keeping tools and materials clean.
  • Adhered to safety protocols, reducing hazards during cleaning operations.
  • Collaborated with site supervisors regarding tailored cleaning requirements and schedules.

Education

High School Diploma -

Iran

Bachelor of Arts - Persian Language

Iran

Skills

  • Customer service
  • Waste management
  • Route navigation
  • Cleaning protocols
  • Safety compliance
  • Respectful and compassionate
  • Time management
  • Attention to detail
  • Relationship building
  • Reliability and punctuality
  • Collaborative mindset
  • Strong work ethic

Languages

Persian
Native/ Bilingual
English
Professional
Kurdish
Native/ Bilingual
Turkish
Full Professional

Certification

  • Forklift
  • WHMIS
  • Occupational First Aid - Basic

References

References available upon request.

Timeline

Public Drop Off Attendant

Archway Community Services
12.2024 - Current

Food Delivery Driver

DoorDash
01.2023 - 02.2024

Housekeeper

Hawthorne Care Centre
02.2022 - 03.2023

Professional Cleaner

K&S Cleaning Services
01.2015 - 02.2023

High School Diploma -

Iran

Bachelor of Arts - Persian Language

Iran
Kurdistan Bidookh