Kurdistan Bidookh
Port Coquitlam,BC
Summary
Detail-oriented professional specializing in customer service and safety compliance, with a proven track record in waste management and team collaboration. Expertise in maintaining cleanliness and safety standards, enhancing operational efficiency through optimized workflows. Strong communication and problem-solving skills foster positive customer relationships and ensure compliance with safety regulations. Experienced attendant dedicated to facilities maintenance and customer satisfaction, contributing to a high-performing team environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Public Drop Off Attendant
Archway Community Services
Abbotsford, British Columbia
12.2024 - Current
- Ensured clean, safe environment for all participants.
- Facilitated customer inquiries by providing Recycle BC guidelines and information.
- Collaborated with team members to enhance recycling processes and workflows.
- Maintained professionalism under pressure, effectively diffusing tense situations.
- Developed strong customer relationships to encourage repeat business.
- Provided personalized support to bolster customer loyalty.
- Assisted in organizing and maintaining cleanliness of recycling area.
- Trained new employees on procedures and policies to improve team performance.
Food Delivery Driver
DoorDash
Tri-Cities, BC
01.2023 - 02.2024
- Delivered food orders efficiently to designated areas while ensuring food safety standards.
- Maintained clear communication with customers regarding delivery status and timing.
- Navigated routes using GPS for timely and accurate deliveries.
- Collaborated with restaurant staff to confirm order accuracy prior to pickup.
- Provided excellent customer service to enhance overall experience.
- Assisted in resolving delivery issues to maintain customer satisfaction.
- Followed all safety protocols during driving operations.
- Kept vehicle interior and exterior clean to uphold professionalism.
Housekeeper
Hawthorne Care Centre
Port Coquitlam, British Columbia
02.2022 - 03.2023
- Ensured hygienic and comfortable environment by cleaning resident rooms daily.
- Maintained cleanliness in common areas, including dining rooms and lounges.
- Assisted with laundry services, sorting and washing linens and residents' clothing.
- Disposed of waste according to safety and health regulations.
- Collaborated with nursing staff to meet specific resident needs.
- Adhered to infection control protocols to promote safety for all.
- Supported kitchen staff in food preparation and presentation tasks.
- Organized and maintained cleanliness of dining area during service.
Professional Cleaner
K&S Cleaning Services
Port Coquitlam, British Columbia
01.2015 - 02.2023
- Maintained cleanliness in residential and commercial spaces using industry-standard tools and techniques.
- Conducted facility inspections to ensure adherence to cleanliness and safety standards.
- Streamlined organization of cleaning supplies and equipment for improved workflow.
- Executed cleaning of construction sites to uphold hygiene and safety practices.
- Regularly disposed of debris and waste materials from designated areas.
- Supported team members in keeping tools and materials clean.
- Adhered to safety protocols, reducing hazards during cleaning operations.
- Collaborated with site supervisors regarding tailored cleaning requirements and schedules.
Education
High School Diploma -
Iran
Bachelor of Arts - Persian Language
Iran
Skills
- Customer service
- Waste management
- Route navigation
- Cleaning protocols
- Safety compliance
- Respectful and compassionate
- Time management
- Attention to detail
- Relationship building
- Reliability and punctuality
- Collaborative mindset
- Strong work ethic
Languages
Persian
Native/ Bilingual
English
Professional
Kurdish
Native/ Bilingual
Turkish
Full Professional
Certification
- Forklift
- WHMIS
- Occupational First Aid - Basic
References
References available upon request.
Timeline
Public Drop Off Attendant
Archway Community Services
12.2024 - Current
Food Delivery Driver
DoorDash
01.2023 - 02.2024
Housekeeper
Hawthorne Care Centre
02.2022 - 03.2023
Professional Cleaner
K&S Cleaning Services
01.2015 - 02.2023
High School Diploma -
Iran
Bachelor of Arts - Persian Language
Iran
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