Azeez Kuranga

Adept in customer service and problem-solving, significantly enhanced patient satisfaction at the University Of Ilorin Teaching Hospital by resolving healthcare inquiries efficiently. Expertise in data entry and active listening propelled first-call resolution rates, showcasing ability to manage high-volume customer interactions with professionalism and empathy, fostering increased customer loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.