Summary
Overview
Work History
Education
Skills
Timeline
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Kunwardeep Singh Dadial

Scarborough,ON

Summary

With over 5 years of experience in customer service and management, I excel in delivering exceptional customer experiences, leading and developing high-performing teams, and managing store operations efficiently. My background in client relationship management and retail environments equips me with the skills to drive productivity, ensure safety, and enhance overall store performance. I am dedicated, adaptable, and ready to contribute to the success of Dollar Tree Canada.

Overview

6
6
years of professional experience

Work History

Client Relationship Manager

Advance build general contracting INC.
Oshawa
2023.01 - Current

Client Relationship Manager at Advance Build General Contractor Inc.

As the Client Relationship Manager at Advance Build General Contractor Inc., I played a pivotal role in ensuring client satisfaction and fostering long-term relationships with our customers. My responsibilities included:

Through these responsibilities, I ensured that Advance Build General Contractor Inc. consistently delivered high-quality renovation projects that met or exceeded client expectations, thereby strengthening the company's reputation and fostering long-term client loyalty.

Customer Service Representative

Amazon Development Centre
2018.10 - 2022.12

As a Customer Service Representative at the Amazon Development Centre, my primary focus was to provide exceptional support and service to Amazon customers, ensuring a positive shopping experience. My key responsibilities included:

Through these responsibilities, I contributed to maintaining Amazon's reputation for outstanding customer service, ensuring that customers had a positive experience with every interaction. My role required excellent communication skills, a customer-centric approach, and the ability to work efficiently in a dynamic and challenging environment.

Education

Post Graduate Certificate - Global Business Management

Fleming College
Peterborough, ON
2024-04

BBA - Business Administration

IEC University Baddi Himachal Pradesh India
Himachal Pradesh India
2018-08

Advanced Diploma -

Matrix Educational Institute
Delhi, India
2015-06

Diploma - Information And Computer Systems

Matrix Educational Institute
Delhi, India
2014-05

High School Diploma -

Guru Harkrishan Public School
New Delhi, India
2013-03

Skills

  • Customer Service Excellence
  • Team Leadership and Development
  • Relationship Management
  • Operational Management
  • Merchandising and Inventory Management
  • Communication and Interpersonal Skills
  • Problem-Solving and Decision-Making
  • Sales and Business Development
  • Technical Proficiency
  • Adaptability and Flexibility
  • Safety and Compliance
  • Physical Stamina and Capability

Timeline

Client Relationship Manager

Advance build general contracting INC.
2023.01 - Current

Customer Service Representative

Amazon Development Centre
2018.10 - 2022.12

Post Graduate Certificate - Global Business Management

Fleming College

BBA - Business Administration

IEC University Baddi Himachal Pradesh India

Advanced Diploma -

Matrix Educational Institute

Diploma - Information And Computer Systems

Matrix Educational Institute

High School Diploma -

Guru Harkrishan Public School
Kunwardeep Singh Dadial